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Teller-Akron Full Time

Buckeye State Credit UnionAkron, OH
$16 - $17Onsite

About The Position

Never worked for a Credit Union before?? No problem…. If you enjoy working with people, want to help others with their financial journey, and want the ability to be yourself while doing it, Buckeye State Credit Union is the place for you! As a Member Service Associate (Teller), you will serve as a valued liaison between members and our credit union enthusiastically supporting the credit union’s focus on member service. We at Buckeye promote a caring, enjoyable work environment designed to support you . Who says work can’t be fun? What You’ll Do Greet and welcome members and visitors to the credit union in a professional and friendly manner. Provide prompt, efficient, accurate, and caring service in the processing of transactions to gain member loyalty Complete a variety of transactions to serve members by receiving or paying out funds with a high degree of accuracy Assist members with account inquiries, account updating, and changes to accounts Open new accounts or service existing accounts Respond to members’ requests, problems, and complaints with the ability to work independently in seeking a resolution with the tools provided to you Balance cash drawer/cash machine at the end of shift. Research and resolve discrepancies, reporting discrepancies to supervisor.

Requirements

  • Proven experience in banking and/or customer service
  • Adaptability in high-traffic vs. low-traffic business flow of the branch
  • Basic computer skills
  • Prioritize customer satisfaction
  • Must be open to feedback and be coachable
  • Understand and practice empathy and patience
  • Strong communication skills, including listen actively and attentively

Responsibilities

  • Greet and welcome members and visitors to the credit union in a professional and friendly manner.
  • Provide prompt, efficient, accurate, and caring service in the processing of transactions to gain member loyalty
  • Complete a variety of transactions to serve members by receiving or paying out funds with a high degree of accuracy
  • Assist members with account inquiries, account updating, and changes to accounts
  • Open new accounts or service existing accounts
  • Respond to members’ requests, problems, and complaints with the ability to work independently in seeking a resolution with the tools provided to you
  • Balance cash drawer/cash machine at the end of shift.
  • Research and resolve discrepancies, reporting discrepancies to supervisor.

Benefits

  • medical
  • dental
  • vision
  • 401k match
  • Life Insurance
  • Short Term Disability
  • profit sharing
  • employment referral incentive

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