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School IT Support Technician – Bronx, NY

Simply Ed•Bronx, NY
•Onsite
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About The Position

At Simply Ed, we support NYC public schools by making sure the technology that powers classrooms works reliably every single day. As a School IT Support Technician at PS 57 Crescent, you won’t just “fix devices” — you’ll directly enable instruction, reduce downtime, and help teachers and students stay focused on learning rather than tech problems. When a printer goes down, a Smartboard fails, or a classroom device won’t connect, learning can stall. Your work ensures that classrooms stay functional, instruction continues smoothly, and technology supports student success. You’ll serve as the on-site technical point person, owning day-to-day technology health and playing a visible, valued role in the school’s daily operations.

Requirements

  • Motivated by keeping systems running smoothly and minimizing downtime.
  • Comfortable working in a school environment with students and educators.
  • Experienced with basic IT support, hardware troubleshooting, and device setup.
  • Familiar with networking basics, including IP addressing, printers, and connectivity.
  • Organized, dependable, and able to work independently.
  • Strong communicators with a customer-service mindset.
  • Adaptable in fast-paced, real-world environments where priorities can shift quickly.
  • Cleared (or eligible for clearance) through DOE PETS background check and fingerprinting.
  • Fluent in English; additional languages are a plus.

Responsibilities

  • Maintain the overall health and functionality of school devices, including laptops, desktops, and classroom technology.
  • Configure and manage printer IP addresses and troubleshoot printing and connectivity issues.
  • Reimage and support Smartboards and other instructional technology.
  • Provide general classroom technology maintenance and troubleshooting.
  • Assist teachers and staff with basic technical support to minimize instructional disruptions.
  • Ensure all technology is ready and operational for daily school use.
  • Track, document, and communicate technology issues and resolutions as needed.
  • Attend required trainings and staff meetings.

Benefits

  • Competitive pay of $26/hour
  • PETS clearance and valuable DOE school experience
  • Hands-on, real-world IT experience in a live school environment
  • Exposure to classroom, device, and network troubleshooting at scale
  • A chance to build practical skills that translate to future IT and systems roles
  • The satisfaction of knowing your work directly supports student learning and school operations

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What This Job Offers

Job Type

Part-time

Career Level

Entry Level

Education Level

No Education Listed

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