Technical Support Jobs

About The Position

Requirements

• BS Engineering or Science discipline with extensive environmental consulting or pollution liability loss control related experience.
• MS Engineering or Science discipline with 5 to 8 years environmental consulting or pollution liability loss control related experience.
• Ability to provide an opinion on the quality of environmental submission materials, identify known & suspected pollution conditions, and identify site-specific data gaps.
• Ability to review large volumes of environmental information and concisely summarize findings to support pollution liability underwriting and decision making.
• Ability to serve as an account manager, prioritize and track multiple risk assessment projects, provide value-added recommendations & information for underwriters and customers, and work self-supported and/or collaborate as needed.
• In-depth knowledge of ASTM E1527 Phase I Environmental Site Assessment definitions and scope, including RECs, CRECs & HRECs.
• Knowledge of USEPA 40 CFR 312 Innocent Landowners, Standards for Conducting All Appropriate Inquiries.
• Knowledge of CSA Z768-01 Phase I Environmental Site Assessment standard.
• Previous experience reviewing Phase I and II ESAs.
• Understanding of ASTM E1903 Standard Practice for Environmental Site Assessments: Phase II Environmental Site Assessment Process.
• Knowledge of USEPA and State environmental regulatory programs, specifically site investigation and remediation standards and regulations.
• Knowledge of environmental site investigation techniques and remediation technologies.
• Knowledge of environmental related industry standards: ANSI, API, ASTM, NFPA, ISO, ASHRAE, etc.
• Microsoft Office knowledge – Word, Excel, PowerPoint, Co-pilot (or other AI applications).

Nice To Haves

• Practical hands-on experience performing Phase I & II ESAs desired.
• Knowledge of pollution liability and environmental impairment insurance is desirable.
• Knowledge of pollution claims frequency, severity, and root causes desirable.
• Experience working for or with EHS consultants and industrial contractor’s desirable.

Responsibilities

• Serves as a risk consulting account manager and routinely interfaces with pollution liability underwriters to provide technical support on new and renewal accounts including marketing efforts as requested.
• Identifies known or suspected pollution conditions and environmental claim risks.
• Provides underwriting submission screening and in-depth review of assigned US and Canada accounts with a focus on pollution liability for real estate transactions, redevelopment projects, and operational facilities.
• Reviews, summarizes, and provides an opinion of risk on the status and adequacy of site investigation and remediation projects within the context of Federal, State, and local environmental regulatory programs.
• Provides analysis of pollution-related operational liabilities and third-party exposures.
• Conducts in-person and telephone pollution liability risk assessments and prepares internal reports.
• Provides customers with loss control recommendations and resources to reduce pollution liability exposures.
• Evaluates site risks associated with hazardous material use, asbestos containing materials, lead based paint, water intrusion & mold, legionella, radon, vapor intrusion and indoor air quality.
• Evaluates emerging environmental risks and regulations for assigned accounts.
• Assists with technical support and training on business unit underwriting and risk consulting guidelines.
• Creates and prepares technical risk bulletins, whitepapers, technical briefs, and articles as requested.
• Prepares task orders and project management of third-party consultants providing underwriting risk assessment services, on-site surveys, and loss control services.
• Works with outside consultants and our Predict & Prevent – Marketplace technology partners to facilitate customer services.
• Develops working relationships with insurance brokers and customers facilitating communication with underwriting, claims, and other support staff.
• Supports manager and company quality, efficiency, technical and special projects as requested.

Benefits

• Competitive retirement savings plan
• Health and wellness programs
• Flexible Working Arrangements
• Enhanced family-friendly leave benefits