Campus Support Asst - Independence RLC (part-time less than 20 hours/week)

Western Technical College•36084 Walnut Street Independence, WI

3d•Onsite

About The Position

Western Technical College is a preferred employer in the 7 Rivers Region and is committed to providing a safe and respectful workplace for all co-workers. We are looking for individuals who are passionate about helping others learn, dedicated to serving students, and committed to the principles of equity and social justice. Western believes that serving the full breadth of our student and co-worker populations requires cultural competency and enthusiasm for diversity of all kinds. We recognize the intersectional nature of discrimination and are committed to counteracting these biases and eliminating the effects they have had on our students, co-workers, and communities. If you are a motivated individual who can contribute to excellence in teaching, learning, social justice and equity, please consider this employment opportunity at Western. Summary of Position: Performs administrative and front-line office support activities for the campus to facilitate the efficient operation of the Regional Learning Center including answering phones and directing walk-in traffic. May resolve issues within the scope of position to ensure the department runs smoothly in the absence of the Campus Coordinator. Provides excellent customer service while maintaining FERPA (Family Educational Rights and Privacy Act) and HIPAA (Health Insurance Portability and Accountability Act) regulations. Support and provide backup for other office personnel. May process, verify, and maintain personal and confidential information. The Campus Support Assistant will work with other members of the RLC staff and independently. Hours (less than 20 hours/week) will be variable and intermittent based on the needs of the Regional Learning Center. This position is non-benefit eligible.

Requirements

High School Diploma or Equivalent
Authorization to work in the United States.

Nice To Haves

Office experience

Responsibilities

Maintain and uphold the College values of Learning, Excellence, Accountability, Diversity, Student Success, Teamwork, Integrity, and Respect.
Perform office function's which may include, but are not limited to: respond to internal/external customers and staff; create and modify documents, records, and reports using College standard software; maintain hard copy and/or electronic filing system; monitor inventory and budget information; schedule, coordinate, and prepare materials for meetings and/or appointments.
Complete all required College training and responsible for maintaining the skills necessary to complete the essential functions of the position as defined by the department.
Student Success is the cornerstone of Western's culture and the college may assign employees as needed to other areas or additional duties to foster this success.
Provide support to students and faculty by preparing classroom materials, day –to-day computer and IDL support, textbook ordering, proctoring exams, processing ID’s and parking permits.
Open and close building when needed
Schedule appointments for students/inquiries with various student services personnel/confirm with students.
Collect and process payments and fees for students/inquiries/stakeholders
Assist students and prospects with questions, class requirements, admissions, class schedules, registration, orientation, financial aid and other student service related matters
Prepare course files, room schedules, run class rosters and contact students if cancellations occur
Communicate with students, co-workers, and stakeholders by phone, email and in-person