Team Lead Jobs

About The Position

Requirements

• High school diploma or GED or equivalent
• 3 years or more of experience as a phlebotomist
• In depth knowledge of phlebotomy duties, responsibilities and techniques
• Proven track record in providing exceptional customer service
• Strong communication skills; both written and verbal
• Ability to work independently or in a team environment
• Comfortably working under minimal supervision
• Reliable transportation and clean driving record if applicable
• Able to pass a standardized color blindness test

Nice To Haves

• 5 years or more of phlebotomy experience
• 5 years or more of experience as a people leader
• Phlebotomy certification or completed training program must come from an accredited agency (in lieu of work experience)

Responsibilities

• Provide coverage and travel to various sites to perform phlebotomy job duties
• Assist in the supervision of a team of phlebotomists covering multiple Patient Service Centers & client sites
• Observe new employee performance and report observations to the supervisor
• Perform site inspections on a regular basis and accurately report all findings
• Provide continuous training to phlebotomy staff as directed
• Complete new hire and annual competency assessments when necessary
• Manage and monitor patient flow, wait times, inventory levels and information logs
• Address any customer service related issues in a prompt and respectful manner
• Review daily/weekly schedule with supervisor and making schedule adjustments as needed
• Promote team work, cohesiveness and effective communication among coworkers
• Perform all duties of a phlebotomist and site coordinator as needed

Benefits

• Medical
• Dental
• Vision
• Life
• STD/LTD
• 401(k)
• Paid Time Off (PTO) or Flexible Time Off (FTO)
• Tuition Reimbursement
• Employee Stock Purchase Plan