System Engineer Jobs

About The Position

Requirements

• 5+ years of experience in desktop support, systems administration, or network administration.
• Strong experience supporting Microsoft environments, Windows Server, Active Directory, Microsoft 365, networking, and enterprise infrastructure.
• Experience troubleshooting hardware, software, and network-related issues.
• Working knowledge of virtualization, backups, firewalls, cloud services, and endpoint security.
• Excellent problem-solving, communication, and organizational skills.
• Ability to prioritize multiple tasks while providing exceptional customer service.
• Degree in Computer Information Systems, Computer Science, or related field strongly preferred. Relevant certifications are a plus.

Nice To Haves

• Relevant certifications are a plus.

Responsibilities

• Provide day-to-day technical support for hardware, software, network, and system issues.
• Administer Microsoft 365, user accounts, permissions, and email services.
• Configure, maintain, and troubleshoot desktops, laptops, mobile devices, servers, and other IT equipment.
• Support employee onboarding and offboarding by provisioning and securing technology resources.
• Monitor, maintain, and document IT systems, network infrastructure, and technology assets.
• Coordinate with managed service providers and technology vendors to resolve complex issues and support ongoing projects.
• Implement and maintain security best practices, including MFA, endpoint protection, encryption, and access controls.
• Partner with HR, Compliance, and Operations to support HIPAA compliance, security initiatives, and technology improvements.
• Provide user training, technical guidance, and documentation to support employees across the organization.
• Assist with IT planning, budgeting, hardware refreshes, and future technology initiatives.

Benefits

• Comprehensive Health Coverage - Medical, Dental, and Vision insurance
• 401K with 3% company contribution after one year and 1,000 hours worked
• Generous PTO, Vacation, and 9 Paid Holidays
• Short Term Disability (optional)
• Company-Paid Long-Term Disability
• Free Confidential Employee Assistance Program
• Community programs