Senior System Engineer
MANTECH•Chantilly, VA
•$128,000 - $214,400•Onsite
About The Position
MANTECH seeks a motivated, career and customer-oriented Senior System Engineer to join our team in Chantilly, VA. This role involves providing Tier III IT Systems support, diagnosing and resolving technical challenges, writing Standard Operating Procedures, participating in the ITIL Service Lifecycle, performing requirements analysis and integration, providing guidance to junior engineers, investigating operational problems, and working on project teams for release integration. The position requires occasional work after normal duty hours and may involve up to 10% travel.
Requirements
- Master’s degree with 2+ years of information technology experience, or Bachelor’s degree and 5+ years of related information technology experience
- DoD 8140 Advanced Certification required, ex., SecurityX, CASP, CISSP or obtain within 6 months of hire
- Vendor specific certification required within 6 months of hire, ex., MCSA, VCP, or equivalent
- Experience with Microsoft Windows 2008/2012/2016/2019 Servers; Microsoft Windows 10; administering Microsoft Exchange, Active Directory, and workstation and server hardware; administering Microsoft Office 2010/2016; administering DNS, Group Policy, and PKI; administering vSphere, Horizon View, data backup, and antivirus software; basic networking including DHCP/TCPIP
- Knowledge of Microsoft Windows Systems, VMWare, and CISCO systems
- Must have a current and active Top Secret clearance and be open to obtaining a CI poly
Nice To Haves
- Working knowledge of applying security best practices from DISA and/or vendors
- Microsoft Office experience
- Experience using a Service Desk ticketing system, such as Remedy or ServiceNow
- ITIL Foundations certification
- Scripting experience
Responsibilities
- Provide Tier III IT Systems support on a wide range of technologies, including: VMware vCenter, Horizon View, Site Recovery Manager, SolarWinds, Cisco Catalyst Center (DNAC), GEMOne, HP SANs, Certificate Services, DHCP, DNS, Active Directory, Group Policies and Microsoft Windows Operating Systems
- Diagnosing and resolving the performance, security, and/or technical challenges related to the platforms listed above
- Writing Standard Operating Procedures (SOPs) to accomplish repetitive tasks
- Participating in processes throughout all phases of the ITIL Service Lifecycle, including submitting Change Requests
- Performing requirements analysis, requirements gathering, and integration for all platforms listed above
- Providing direction and guidance to less-experienced Systems Engineers
- Investigating and resolving operational problems in conjunction with other engineering and technical personnel
- Working on project teams responsible for engineering and packaging releases to integrate within the customer’s production IT environment
- Willingness to occasionally work after normal duty hours (nights and weekends) to support system maintenance or service outages
Benefits
- Health Insurance
- Life Insurance
- Paid Time Off
- Holiday Pay
- short-term and long-term Disability
- Retirement and Savings
- Learning and Development opportunities
- wellness programs
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What This Job Offers
Job Type
Full-time
Career Level
Senior
