Front End Supervisor
The TJX Companies, Inc. • Saint Louis Park, MN5d • $16 - $17 • Onsite
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NOW HIRING FRONT END SUPERVISOR FULL TIME AND PART TIME POSITIONS AVAILABLE
The TJX Companies, Inc.•Saint Louis Park, MN
•$16 - $17•Onsite
About The Position
The Front End Supervisor is responsible for promoting an excellent customer experience. This role oversees a team of Associates at the front of the store, ensuring prompt, courteous customer service and promotion of loyalty programs. The supervisor leads by example by engaging and interacting with all customers, and maintaining a clean and organized store. This role models outstanding customer service and creates a positive internal and external customer experience. It promotes a culture of honesty and integrity and maintains confidentiality.
Requirements
- Available to work flexible schedule, including nights and weekends
- Strong understanding of merchandising techniques
- Capable of multi-tasking
- Strong communication and organizational skills with attention to detail
- Able to respond appropriately to changes in direction or unexpected situations
- Team player, working effectively with peers and supervisors
- Able to train others
- 1 year retail experience
- 6 months of leadership experience
Responsibilities
- Takes an active role in training and mentoring Associates on front end principles
- Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs
- Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates
- Addresses customer concerns and issues promptly, ensuring a positive customer experience
- Ensures Associates execute tasks and activities according to store plan; prioritizes as needed
- Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates
- Provides and accepts recognition and constructive feedback
- Partners with Management on Associate training needs to increase effectiveness
- Ensures adherence to all labor laws, policies, and procedures
- Promotes credit and loyalty programs
- Supports and participates in store shrink reduction goals and programs
- Promotes safety awareness and maintains a safe environment
- Other duties as assigned
Benefits
- Associate discount
- EAP
- smoking cessation
- bereavement
- 401(k) Associate contributions
- child care discounts
- cell phone discounts
- pet insurance
- legal insurance
- credit union
- referral bonuses
- 401(k) match
- medical/dental/vision
- HSA
- health care FSA
- life insurance
- short/long term disability
- paid parental leave
- paid holidays/vacation/sick
- auto insurance discounts
- home insurance discounts
- scholarship program
- adoption assistance
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
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