Suite Attendant Jobs

About The Position

Requirements

• Valid Smart Serve Certification (mandatory).
• Exceptional communication skills and a guest-first attitude.
• A winning attitude and strong desire to support your team wherever needed.
• Ability to work collaboratively in a high-volume, event-driven environment.
• Ability to handle POS transactions and reconcile cash/credit sales accurately.
• Strong math skills for processing payments and managing inventory.
• Excellent attendance and punctuality are essential.
• Must be able to work in an outdoor environment.
• Must be available to work evenings, weekends, and holidays based on event schedules.

Nice To Haves

• Experience in premium hospitality or food and beverage service is an asset.
• Experience with MyVenue POS considered a strong asset.

Responsibilities

• Assist with suite and club area setup based on pre-ordered menus and service standards.
• Ensure assigned suites are fully stocked and ready prior to event start.
• Deliver and serve food and beverages promptly and accurately during events.
• Close out financials for assigned suites and ensure billing is accurate.
• Monitor and maintain food and beverage quality throughout the event.
• Adhere to all company policies, safety protocols, and sanitation standards.
• Enforce responsible alcohol service in compliance with AGCO regulations.
• Verify guest ID and ensure all alcohol service complies with Smart Serve and venue standards.
• Maintain accurate inventory and requisition supplies as needed.
• Possess full knowledge of menu items and accompaniments.
• Respond to guest requests with urgency and professionalism.
• Ensure all suite areas have appropriate serving ware and are cleaned post-event.
• Maintain operable and sanitized equipment in assigned areas.
• Other duties as assigned by supervisors or management.