Toledo Complex Food & Beverage - Suite Attendant

ASM Global•Toledo, OH

1d•Onsite

About The Position

The Toledo Complex includes both the Huntington Center and the Glass City Center, and this role provides operational support across both locations. The Suite Attendant serves as the primary point of contact for suite holders and guests, ensuring service excellence, accuracy, and compliance with all food safety and alcohol service regulations.

Requirements

High school diploma or equivalent required; some college preferred.
Must be at least 18 years of age.
Strong organizational skills with excellent attention to detail and the ability to prioritize effectively.
Knowledge of state and local health requirements related to food handling and alcohol service.
Ability to multitask in a fast-paced, team-oriented environment.
Fluent in spoken and written English.
Ability to lift and carry up to 50 pounds and move items up and down stairs and ramps.
Willingness to work extended hours, including nights, weekends, and holidays.
Physical ability to perform assigned tasks including reaching, bending, stooping, pushing, pulling, and standing for extended periods.
Ability to remain professional and guest-focused in high-volume event environments.

Nice To Haves

Strong communication skills
Teamwork and collaboration
Reliability and accountability
Organization and attention to detail
Sense of urgency
Safety awareness
Guest-service mindset

Responsibilities

Provide exceptional hospitality and personalized service to suite holders and single-game renters for all events hosted at accesso ShoWare Center
Deliver prompt, friendly, and professional customer service to all guests while maintaining a positive and engaging presence
Prepare suites prior to each event, ensuring all food, beverages, and amenities are properly stocked, organized, and presentation-ready
Monitor and replenish suite inventory throughout the event to maintain service standards
Confirm all food and beverage items are prepared to standard, delivered accurately, and served in a timely manner
Assist with catering functions and demonstrate flexibility by supporting multiple service roles as needed, including bartender, server, suite runner, and catering support
Complete all opening and closing duties as assigned by the Suites and Catering Manager or Supervisor
Verify guest identification and ensure compliance with all local, state, and company alcohol service regulations
Obtain required signatures from suite hosts for charges incurred during events
Maintain cleanliness and organization of suites and service areas throughout the event
Complete all closing tasks prior to departure
Maintain availability for nights, weekends, and holidays based on event schedules
Be a team player