Food & Beverage Attendant

Highgate Hotels • Ketchum, ID

6d • Onsite

About The Position

The Food & Beverage Attendant supports food and beverage operations across the resort, including restaurant, lounge, pool, banquet, café, and In-Room Dining. The position assists with food delivery, order accuracy and presentation, guest service, operational setup, cleanliness, and overall service flow. The role calls for strong communication, urgency, attention to detail, flexibility, and a team-oriented, guest-focused approach in a fast-paced luxury hospitality environment.

Requirements

• Ability to work efficiently in a fast-paced, high-volume hospitality environment.
• Strong communication, teamwork, and guest service skills.
• Ability to multitask, prioritize responsibilities, and remain professional during high-volume service periods.
• Ability to stand, walk, and carry trays or operational supplies throughout the shift.
• Food Handler certification required, or ability to obtain it upon hire.
• Ability to work a flexible schedule, including mornings, evenings, weekends, holidays, and varying operational demands.
• Must maintain a positive, professional, and service-oriented demeanor.

Nice To Haves

• Previous restaurant, hotel, resort, food and beverage, In-Room Dining, or hospitality experience; experience is preferred but not required.
• Previous luxury hospitality or multi-outlet food and beverage experience.
• Basic knowledge of food and beverage service standards.

Responsibilities

• Be attentive, friendly, helpful, and courteous to guests, managers, and fellow employees.
• Deliver food and beverage orders throughout the resort quickly, accurately, and professionally.
• Support restaurant, lounge, pool, banquet, café, and In-Room Dining operations as business demands require.
• Check order accuracy and ensure food and beverage items meet resort and outlet presentation standards before delivery.
• Assist with In-Room Dining order delivery, tray retrieval, setup, breakdown, and guest interaction.
• Support servers, bartenders, and outlet teams with table maintenance, clearing, resetting, stocking, and service operations.
• Maintain cleanliness, organization, and stocking of service stations, dining areas, hallways, and operational spaces.
• Run beverages and bread service, deliver amenities, provide banquet support, and perform other service tasks as needed.
• Communicate with culinary, stewarding, bartenders, servers, and leadership teams to support smooth service flow and operational efficiency.
• Respond promptly and professionally to guest requests and questions, and communicate concerns to appropriate team members.
• Follow food safety, sanitation, operational, and guest service standards.
• Complete assigned opening, mid-shift, and closing side work.
• Support banquet setup and breakdown, seasonal activations, and special resort events as needed.
• Attend required meetings, trainings, and departmental lineups.
• Maintain regular attendance, punctuality, professional appearance, and grooming standards.
• Promote guest satisfaction through professionalism, responsiveness, urgency, and attention to detail.
• Perform other duties as assigned by management.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Short-term and long-term disability insurance
• 401(k) retirement plan with employer matching contributions
• Paid holidays
• Paid vacation
• Paid sick leave in accordance with applicable law
• Employee assistance program (EAP)
• Educational opportunities and tuition reimbursement
• Paid jury duty leave, personal leave, medical leave, and military leave in accordance with applicable law

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed