Suite Server & Attendant

DECC • Duluth, MN

5d • Onsite

About The Position

Suite Server & Attendants are the catering operators of the AMSOIL Arena Suites during sport events and concerts! They are responsible for efficiently running food and beverage services during an event, from set up, serving, cleanup and providing guests with an exceptional experience.

Requirements

• At least 2 years of customer service experience is required.
• Basic math skills and cash handling skills required.
• Ability to use a point-of-sale system.
• Ability to ensure a high level of customer service
• Ability to adapt to changes, delays, or unexpected events
• Ability to move quickly throughout the complex.
• Ability to stand and walk for hours at a time.
• Excellent organizational and time management skills.
• Must be 18 years of age or older.
• Successful completion of reference checks
• Successful completion of a background check
• Successful completion of a drug test, if applicable.

Nice To Haves

• At least one year of serving and/or bartending experience.

Responsibilities

• Responsible for providing exceptional hospitality while serving food and beverage to all suite holders and single game renters during events hosted at the DECC in AMSOIL Arena.
• Perform exceptional and prompt customer service to all guests.
• Speak courteously to all customers to determine their needs and assist.
• As required, assist with all catering functions and perform additional serving and/or bartending roles.
• Review event sheets to ensure event areas are set up correctly.
• Serve hors d'oeuvres and/or set up, monitor and serve a buffet line, as required.
• Place orders and process payments using the point of sale.
• Supply alcohol services in addition to food services for guests in the suites.
• Responsible for clearing, closing and cleaning the suites and service areas.
• Perform opening and closing duties as required.
• Easily adapt to changes, delays, or unexpected events.
• Create and maintain a professional and hospitable appearance and atmosphere.
• Follow all sanitation, health, and safety protocols.

Benefits

• Free parking
• Employee wellbeing initiatives
• Monthly bus pass bus reimbursement program
• Public Employee Retirement Account (PERA) – Pension Plan – with employer match
• Optional Minnesota Deferred Compensation Plan
• Free Employee Assistance Program
• Paid Time Off

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed