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In-Store Shopper

Albertsons Companies•Union City, CA

About The Position

As an In-Store Shopper, also called a Drive Up & Go Clerk, you select high-quality products for customers who shop online. You move throughout the store to pick items, check quality, and make selections that meet customer expectations, ensuring orders are accurate and groceries are fresh. You also organize orders for pickup, bag items carefully, manage substitutions, and coordinate orders for timely handoff to customers. The role involves shopping, packing, and preparing orders for delivery or pickup in a steady-paced environment that requires moving throughout the store. This is an entry-level position with advancement opportunities. Starting rates are no less than the local minimum wage and may vary based on factors such as location, experience, qualifications, and applicable collective bargaining agreements. Applications are accepted on an ongoing basis.

Requirements

  • Must be 18 years of age or older.
  • Ability to use handheld devices and follow digital order systems.
  • Strong attention to detail for product quality checks and order accuracy.
  • Availability to work early mornings, evenings, weekends, and holidays.
  • Compliance with company policies, including safety, sanitation, and dress standards.
  • Comfort with continuous movement, lifting up to 50 pounds, and working in different store areas.
  • Clear and professional communication when assisting with pickup orders.
  • Ability to manage multiple orders while maintaining speed and accuracy.

Nice To Haves

  • Prior retail, customer service, or fulfillment experience is preferred.

Responsibilities

  • Select high-quality products across perishable and non-perishable departments for online customer orders.
  • Check product quality and ensure order accuracy and freshness.
  • Bag items carefully and organize orders for pickup or delivery.
  • Manage substitutions when items are unavailable.
  • Coordinate orders for timely handoff to customers.
  • Use handheld devices and digital systems to pick and track orders.
  • Identify out-of-stock items and select appropriate substitutions.
  • Follow order fulfillment processes, company standards, and safety, sanitation, and dress policies.
  • Coordinate order needs with team members and department processes.
  • Manage multiple orders while adapting to changing order volume and priorities.

Benefits

  • Inclusive work culture built on belonging.
  • Competitive wages paid weekly.
  • Flexible work schedules.
  • Associate discounts.
  • Training, career growth, and development support from leaders.
  • Health and welfare benefits for eligible employees, including medical, dental, and 401(k) benefits.
  • Vacation and paid time off.
  • Depending on length of service, hours worked, applicable collective bargaining agreement, and company policy, benefits may include vision, disability, and life insurance, sick pay, paid holidays, and retirement benefits such as pension and/or 401(k) eligibility.

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