Solutions Engineer Jobs

About The Position

Requirements

• ACTIVE SECURITY CLEARANCE AT THE TS/SCI POLYGRAPH LEVEL IS REQUIRED
• Deep comfort navigating, querying, and administering Linux systems via the command line.
• Proven ability to isolate and resolve root causes across hardware, software, networking, and data pipelines.
• Hands-on experience working in or supporting a 24×7 high-availability operational environment
• Exceptional communication skills
• Working knowledge and practical experience across core operational tools: Ticketing & Knowledge Management: Jira, Confluence; Containers & Orchestration: Docker, Kubernetes, Rancher; Monitoring & Alerting: Nagios, Grafana, Prometheus; Data & Infrastructure: Elasticsearch, Redis, Apache NiFi, AWS, Virtualization
• Bachelor’s Degree in Computer Science, Computer Engineering, Software Engineering, or a related technical discipline, PLUS 20 + years of professional software development experience OR High School Diploma / GED , PLUS 25 + years of hands-on technical software engineering experience in lieu of a degree.

Nice To Haves

• Deep experience with cloud-native architectures in AWS environments.
• Hands-on administration or performance tuning of Apache NiFi data flows.
• Advanced experience with Kubernetes cluster management and container orchestration via Rancher.
• Incident response leadership and experience refining incident response playbooks and SOPs.
• Experience setting up and customizing Grafana dashboards and Prometheus alerts from scratch.

Responsibilities

• Monitor system health
• Tackle complex hardware and network troubleshooting
• Ensure maximum uptime and performance across cloud, containerized, and virtualized environments
• Maintain SOPs
• Prioritize critical incidents
• Maintain clear SOPs, technical tickets, and shift handoff reports

Benefits

• Discretionary bonus compensation
• Comprehensive benefits package