Software Engineering Manager Jobs

About The Position

Requirements

• At least 5 years’ experience leading teams with increasing levels of responsibility over time
• Proven ability to build and develop high-performing teams
• Proven ability to coach and mentor talent
• Proven ability to drive accountability and ownership
• Experience delivering projects and initiatives from inception through execution
• Ability to maintain composure and lead effectively during high-stress incidents or outages
• Strong root cause analysis discipline—not just resolving issues but identifying underlying causes
• Ability to apply 2nd and 3rd order thinking, including understanding downstream impacts of decisions and applying learnings broadly across systems and teams
• Proactively identifies and addresses systemic weaknesses that enable incidents
• Focus on preventing regression through process, tooling, and architectural improvements
• Ability to understand complex cause-and-effect relationships across distributed systems
• Evaluates problems in a broad, end-to-end context, rather than in isolation
• Recognizes patterns across incidents and environments to drive strategic improvements
• Ability to adapt communication style based on audience (technical teams, leadership, business stakeholders)
• Strong written and verbal communication skills, especially during incident situations
• Capable of translating complex technical issues into clear, actionable insights
• Maintains appropriate temperament under pressure
• Demonstrates resilience and sound judgment during critical incidents
• Strong ownership mindset with a focus on outcomes
• Collaborative and team-oriented approach
• Continuous learner with a focus on improvement and operational excellence
• Participate in on-call support and respond to critical incidents when required
• Deep technical breadth across multiple disciplines
• Strong leadership and team development capabilities
• Advanced problem-solving and systems thinking
• Ability to lead through ambiguity and high-pressure situations
• Commitment to continuous improvement and preventing recurring issues
• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
• University / college degree, with 5+ years of industry-relevant experience.
• At least 3 years of prior management experience is typically required.
• In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Nice To Haves

• Core Technologies: Java, SQL, Tomcat, Websphere
• Databases: Oracle, SQL, Neo4J, Mongo (distributed) or DB2, VSAM (mainframe)
• Streaming/Event Platforms: Kafka
• Caching/Data Stores: Redis, ESS
• Operating Systems: Linux/Unix, Windows Server, could include Windows/Linus (distributed) or TCO/CICS (mainframe)
• Container Platforms: OpenShift (OCP)
• Observability & Troubleshooting Tooling: Dynatrace, BigPanda, ElasticSearch, Grafana
• Experience using one or more of the following for monitoring, triage, and root cause analysis: Dynatrace, BigPanda, ElasticSearch, Grafana
• Candidates should be comfortable leveraging these tools to correlate events, analyze system behavior, and accelerate incident resolution.
• Application Development
• Business Management
• Customer Solutions
• Design
• Group Problem Solving
• Process Improvements
• Release Management
• Software Solutions
• User Experience (UX) Design
• Agile Development
• Application Delivery Process
• Application Development Tools
• Coaching Others
• Design Thinking
• IT Environment
• Software Process Improvement (SPI)
• System Testing

Responsibilities

• Provide after-hours operational leadership and on-call support.
• Participate in an on-call leadership rotation supporting critical production services, major incidents, and high-severity customer-impacting events.
• Availability outside standard business hours, including evenings, weekends, and holidays, may be required to support incident response, change events, escalations, and business continuity needs.
• Travel occasionally for offsite meetings or other business-related activities (less than 5% travel).
• Manages development projects, development teams and application support functions.
• Oversees multiple application programming and analysis projects which include development, installation and maintenance of application programs.
• Monitors and maintains adherence and compliance to quality standards on an ongoing basis.
• Maximizes staff contribution through professional growth and development, to increase teamwork and more effectively meet business needs.
• Analyzes applications to ensure that all systems that are developed, meet business needs and specifications.
• Cultivates diverse teams and inclusive workplaces to expand thinking.
• Role models our values with transparency and courage.
• Takes action to drive change and innovation that will transform our business.
• Takes personal ownership to deliver results.
• Empowers and trusts others in decision making.
• Raises the bar with every talent decision and guides the achievement of all employees and customers.

Benefits

• medical/prescription drug coverage (with a Health Savings Account feature)
• dental and vision options
• employee and spouse/child life insurance
• short and long-term disability protection
• 401(k) with PNC match
• pension and stock purchase plans
• dependent care reimbursement account
• back-up child/elder care
• adoption, surrogacy, and doula reimbursement
• educational assistance, including select programs fully paid
• a robust wellness program with financial incentives
• maternity and/or parental leave
• up to 11 paid holidays each year
• 9 occasional absence days each year, unless otherwise required by law
• between 15 to 25 vacation days each year, depending on career level; and years of service.