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Limo/Shuttle Driver (Casual)

AccorHotelKohala Coast, HI
Onsite

About The Position

The Limo/Shuttle Driver is responsible to provide transportation to hotel guests to and from various locations throughout the property. This role involves assisting guests during their stay with transportation throughout the Mauna Lani resort, providing unique experiences through warm, personal, and detailed service in a luxury, upscale, and fast-paced environment. The driver will ensure a positive first impression of the resort through cleanliness, set-up, and ambiance control, and strive to remember individual guest names and preferences for personalized service. Additionally, the role includes assisting with group transportation and luggage movements, coordinating group activity movements (off-site excursions, golf course transportation), and supporting other rooms division departments during peak times or when required. The driver must also apply necessary precautions regarding hotel safety and hygiene standards (HACCP) and be well-versed in hotel fire, life safety, and emergency procedures, while maintaining a high standard of personal appearance and hygiene.

Requirements

  • Ability to focus attention on guest needs, remaining calm and courteous at all times
  • Excellent reading, writing and oral proficiency in English language
  • Ability to work cohesively and collaboratively as part of a team
  • Detailed & service oriented with an eye for detail to be self-motivated and energetic.
  • Valid Driver’s License
  • Applicants must be legally eligible to work in the United States. The hotel is unable to assist candidates in obtaining U.S. work authorization.

Nice To Haves

  • Ability to speak other languages and basic understanding of local languages will be an advantage

Responsibilities

  • Assist guests' during their stay with transportation throughout the Mauna Lani resort.
  • Provide unique experiences to all of our guests through warm, personal & detailed service in a luxury, upscale and fast paced environment.
  • Ensure a positive first impression of the resort for our guests through detailed cleanliness, set-up and ambiance control.
  • Try to remember individual’s names and their preferences to extend a personalized service
  • Assist with group transportation and luggage movements as necessary
  • Support Guest Service Ambassadors and Expeditors when needed
  • Coordinate group activity movements including off-site excursions, golf course transportation, whether by Hotel Shuttle or DMC/ Transportation charter and assist where required.
  • Assist other rooms division departments with their operations during peak times or when required
  • Apply necessary precautions with regards to the hotel safety and hygiene standards (HACCP)
  • Be well versed in hotel fire & life safety/emergency procedures
  • Maintain a high standard of personal appearance and hygiene at all times
  • Perform other reasonable duties assigned by the Management of the Hotel

Benefits

  • Premium preferred provider medical/drug/vision benefits at competitive prices
  • Employer paid coverage for group life and accidental insurance coverage ($7,500)
  • 401(k)/retirement saving plan & matching program
  • 11 paid holiday/personal days per year
  • 10 days of paid vacation that begin accruing immediately
  • 50% discounts at hotel restaurants
  • 30% discount on retail items at our Fairmont Store
  • 30% discount of services offered in our Spa Without Walls
  • Travel Program with employee discounts at Accor properties + Friends & Family rates (5,000+ hotels worldwide)
  • Complimentary meals in our employee dining facility

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