Service Center Appointment Scheduler
Cocoa Hyundai, Inc. • Cocoa, FL74d
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Service Center Appointment Scheduler
Cocoa Hyundai, Inc.•Cocoa, FL
About The Position
At Cocoa Hyundai, Our Business Development specialist requires a keen sense of urgency to customer requests or inquiries funneling through to our dealership. Candidates must be able to multi-task several requests with immediate response. The BDC Specialist position has a base hourly pay + commission pay scale.
Requirements
- Excellent PC skills with Microsoft office products.
- Must be able to effectively complete tasks in a deadline-driven environment.
- Strong verbal and written communication skills.
- Strong organization with great attention to detail.
- Self-Motivated.
- Pleasant phone voice with great people skills.
- Must have an energetic phone personality and able to handle concerned customers.
- Must be able to work full-time hours.
Responsibilities
- Handling Service inquiries via phone/internet, making approx. 80-100 calls/day, setting appointments for the Service team.
- Work closely with service associates following through on all internet leads, and phone calls daily.
- Commission consists of Appointments Shown, with bonuses paid for volume, averages, and consistency.
- Team Environment - we all work together to provide the best customer experience.
- Accountability - We track your metrics daily to ensure we are maximizing your opportunity, as well as providing the best experience for our clients.
Benefits
- Hourly pay PLUS monthly commission based on performance.
- Paid vacation
- Medical and Dental insurance available
- Life insurance
- 401k
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
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