Sales Associate Jobs

About The Position

Requirements

• A customer focused mindset with a desire to please and provide exceptional service to our customers
• Relevant years of experience in a similar role (depending on level applied for) within a fashion/retail environment
• Demonstrates alignment with TJ core values: Humble, Adaptable, Mindful, GSD 2.0, & Curious
• Experience and ability to process information + merchandise through the computer and POS register system
• Excellent verbal and written communication skills, specifically with customers and retail team
• Strong organizational + merchandising skills with the ability to drive the business through creativity and extensive fashion knowledge
• Demonstrated collaborative skills and ability to multi-task in a fast-paced environment
• Ability to stand and walk around for extended periods of time, with short breaks
• Ability to work a flexible schedule including evenings, weekends and holidays
• Ability to lift in excess of 20 pounds

Responsibilities

• Consistently demonstrate Tommy John’s customer-centric selling standards to deliver a positive customer experience and achieve daily sales goals
• Proactively resolve customer concerns in a professional manner with customer satisfaction in mind; partner with store leadership team on elevated customer issues
• Outfit the customer by suggesting key looks and products by incorporating the customer’s individual style with popular bundles
• Promote awareness and growth of Tommy John by introducing customers to brand social media channels and hashtags
• Perform register sales transactions accurately and efficiently in accordance with established cash control procedures and customer service guidelines
• Demonstrate collaboration and provide ad hoc support to fellow associates with tasks and customer interactions
• Restock return merchandise to the correct product location on the sales floor; properly label and place all damaged and defective merchandise in appropriate area at the end of each shift
• Ensure the store is neat and well-presented at all times, including fitting room(s) and stockroom
• Understand and adhere to all company policy and procedures

Benefits

• Tons of Snacks
• Tommy John Employee Discount
• Flexibility
• Great work environment