Rn Jobs in Orange County

About The Position

Requirements

• Associate's degree, Nursing Diploma, Bachelor's in nursing, or Master's in nursing.
• Valid RN License.
• Three (3) or more years of RN or case management experience.
• Current BLS and ACLS certification.
• Excellent communication skills.
• Basic computer skills.
• Strong work ethics and accountability.

Nice To Haves

• Bachelor’s in nursing or Master's in nursing.
• Five years of Registered Nursing experience.
• Experience in Critical Care, ED, Phone Triage, Hospital Transfer, Case Coordination, Telephone etiquette, Labor and Delivery, or High-Risk antepartum service.

Responsibilities

• Provide telephone or interactive-conference patient triage for specific patient populations, including follow-up calls, emails, and EMR documentation.
• Provide clinical review for inbound patient transport requests, connect callers with the appropriate UAMS physician, document clinical interactions during reports, and provide administrative backup for patient acceptance.
• Coordinate follow-up calls and emails for preregistration, ADON/facility notifications, access team coordination, and nurse-to-nurse reports at the time of transport.
• Assist with management of images in the Trauma Image Repository as needed.
• Promote positive interaction and facilitate communication among the consultation center, UAMS, and physicians statewide and their offices.
• Provide requested reports to appropriate personnel and analyze and identify critical factors of patient care to improve the quality and efficiency of the consultation center.
• Apply relevant technical knowledge, skills, and experience to assigned tasks.
• Assist the manager in planning measurable goals and objectives for performance.
• Complete responsibilities in a timely manner using organization, prioritization, delegation, and time-management skills.
• Serve as a professional role model and mentor.
• Facilitate improvements to the Call Center through communication, collaboration, and interdisciplinary problem-solving.
• Participate in staff recruitment and retention and support staff as a team member.
• Orient new employees and document their orientation in coordination with personnel and in accordance with UAMS policy.
• Communicate with coworkers fairly, consistently, objectively, and professionally.
• Identify and report procedures that are not cost-effective to the Call Center Assistant Director and Director.
• Assist the Director with cost-conscious use of staff, space, and supplies within budgetary restraints.
• Use multitasking, problem-solving, and critical-thinking skills to address complex and occasional emergent situations and support quality patient care and service to referral providers.
• Perform other miscellaneous duties as assigned.

Benefits

• Medical, dental, and vision plans for qualifying staff and family.
• Holiday, vacation, and sick leave.
• Education discount for staff and dependents (undergraduate only).
• Retirement with up to 10% matched contribution from UAMS.
• Basic life insurance up to $50,000.
• Career training and educational opportunities.
• Merchant discounts.
• Concierge prescription delivery on the main campus when using UAMS pharmacy.