RN Home Health Clinical Manager
CenterWell • Greensboro, NC9d • Onsite
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RN Home Health Clinical Manager
CenterWell•Greensboro, NC
•Onsite
About The Position
As a Clinical Manager at CenterWell Home Health, reporting to the Branch Director, you will lead and support clinicians delivering compassionate, high-quality care in patients’ homes. You will guide clinical practice, coordinate patient services, and help patients achieve independence while supporting your team. The position is on-site at the CWHH Greensboro, North Carolina branch and is full-time, 40 hours per week. Normal operating hours are Monday through Friday, 8 a.m. to 5 p.m. Eastern Time, with a rotating on-call shift. The role oversees clinical documentation, audits, billing compliance, case management quality, and outcomes. It includes clinical staff leadership and development, quality improvement, regulatory readiness, and limited direct patient care in exceptional or unplanned circumstances. The role is patient-facing and subject to Humana’s TB screening program and driver safety requirements. The position offers a base pay range of $77,200–$106,200 per year and is eligible for an incentive bonus with quarterly and annual payouts. Humana offers medical, dental, and vision benefits; a 401(k) retirement savings plan; paid time off, company and personal holidays; paid parental and caregiver leave; short- and long-term disability; life insurance; and other benefits.
Requirements
- Graduate of an accredited School of Nursing.
- Current state license as a Registered Nurse.
- Current CPR certification.
- Valid driver's license, auto insurance, and reliable transportation.
- At least 2 years of experience as a Registered Nurse.
- Traditional home health experience.
- Management and people leadership experience.
- Maintain personal vehicle liability insurance at the applicable state minimum or the stated coverage limits, whichever is higher.
- Complete TB screening if selected for the role.
Nice To Haves
- OASIS experience is highly preferred.
- OASIS certification, such as HCS-O, COQS, and/or COS-C, is highly preferred.
- Homecare Homebase (HCHB) experience is preferred.
- Foundational knowledge and basic understanding of CMS PDGM is preferred.
Responsibilities
- Guide, support, and educate clinicians, including assisting with goal setting, care planning, and clinical decision-making, and remain available for clinical support during operating hours.
- Ensure clinical documentation, audits, and billing meet Medicare, payer, and company standards; monitor case management quality and outcomes.
- Participate in hiring, training, performance evaluation, coaching, and corrective action for clinical staff.
- Review and audit OASIS, visit notes, and plans of care for accuracy, completeness, and compliance with Medicare and CMS accreditation standards.
- Collaborate with field-based clinicians to ensure timely documentation submission and resolve deficiencies or inconsistencies.
- Assist with OASIS accuracy and validation, ensuring data entry aligns with care plans and physician orders.
- Monitor outcome-based quality indicators and assist in developing performance improvement plans.
- Participate in quality improvement projects, internal audits, and regulatory survey readiness.
- Track and report quality metrics, trends, and areas for improvement to leadership.
- Provide staff education and support regarding compliance issues and documentation standards.
- Stay current on federal and state regulations related to home health care and quality assurance.
- Provide direct patient care on a limited basis in exceptional or unplanned circumstances.
- Participate in a rotating on-call shift.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k) retirement savings plan
- Paid time off
- Company and personal holidays
- Paid parental and caregiver leave
- Short-term disability
- Long-term disability
- Life insurance
- Annual incentive bonus with quarterly and annual payouts
- Other benefits and well-being opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Manager
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