RN - Case Manager - Baptist Hospital

Baptist Health Care•Pensacola, FL

About The Position

The Case Manager acts as a patient advocate and provides clinically based case management across the continuum of care, including arranging post-acute services. This autonomous role coordinates and negotiates services and resources, manages patient care, and supports team building, education, and consultation for interdisciplinary team members. The role includes discharge planning and care coordination to facilitate quality health care and appropriate utilization of resources. A strong clinical background is required, preferably in acute care. The Case Manager must be flexible and adaptable, willing to work in any area of the hospital and assume assignments wherever needed.

Requirements

  • Technical Diploma/Certificate in Practical Nursing or an Associate degree in Nursing.
  • Registered Nurse license in the State of Florida or an eligible compact license, required upon hire.

Nice To Haves

  • Three years of acute hospital nursing experience.
  • One year of case management experience in an acute care setting.
  • Strong clinical background, preferably in the acute care setting.

Responsibilities

  • Conduct comprehensive assessments of patients’ clinical, psychosocial, financial, and discharge planning needs.
  • Develop, coordinate, and implement individualized plans of care and transition plans to support safe and effective patient outcomes.
  • Facilitate timely progression of care and identify barriers that may delay treatment, discharge, or transitions of care.
  • Coordinate discharge planning activities and arrange post-acute services, equipment, and community resources.
  • Collaborate with physicians, nurses, social workers, patients, families, and the interdisciplinary team to support quality, patient-centered care.
  • Promote appropriate utilization of healthcare resources and assist in resolving clinical and non-clinical barriers to care.
  • Advocate for patients and families while supporting safe transitions across the continuum of care.
  • Document case management activities and participate in interdisciplinary care planning and patient care conferences.
  • Maintain knowledge of regulatory, accreditation, payer, and organizational requirements related to case management and discharge planning.
  • Provide case management services throughout the hospital and support departmental and organizational needs.
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