RN - Case Manager - Baptist Hospital

Baptist Health Care•Pensacola, FL

About The Position

The Case Manager acts as a patient advocate and autonomously coordinates, negotiates, and procures services and resources for patients throughout the continuum of care, including arranging post-acute services. The role manages patient care, supports team building, and educates and consults interdisciplinary team members. It provides clinically based case management and calls for a strong clinical background, preferably in acute care. The Case Manager must be flexible and adaptable to change, able to work in any area of the hospital as needs arise, and responsible for discharge planning and care coordination to facilitate quality healthcare and appropriate resource utilization.

Requirements

  • Technical Diploma/Certificate in Practical Nursing or Associate Degree in Nursing required.
  • Registered Nurse license in Florida or eligible compact license required upon hire.

Nice To Haves

  • Three years of acute hospital nursing experience preferred.
  • One year of case management experience in an acute care setting preferred.
  • Strong clinical background, preferably in an acute care setting.

Responsibilities

  • Conduct comprehensive assessments of patients’ clinical, psychosocial, financial, and discharge planning needs.
  • Develop, coordinate, and implement individualized plans of care and transition plans to support safe and effective patient outcomes.
  • Facilitate timely progression of care and identify barriers that may delay treatment, discharge, or transitions of care.
  • Coordinate discharge planning and arrange post-acute services, equipment, and community resources.
  • Collaborate with physicians, nurses, social workers, patients, families, and the interdisciplinary team to support quality, patient-centered care.
  • Promote appropriate utilization of healthcare resources and assist in resolving clinical and non-clinical barriers to care.
  • Advocate for patients and families while supporting safe transitions across the continuum of care.
  • Document case management activities and participate in interdisciplinary care planning and patient care conferences.
  • Maintain knowledge of regulatory, accreditation, payer, and organizational requirements related to case management and discharge planning.
  • Provide case management services throughout the hospital and support departmental and organizational needs.
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