RN Care Manager- (Northwest, AR)

University of Arkansas • Fayetteville, AR

5d

About The Position

The RN Care Manager joins the Clinical Team at the Family Medical Center in the Fayetteville, Arkansas area, providing patient-centered care management for people with chronic conditions and complex health needs. The role combines clinical expertise with wellness promotion and care coordination to improve patient outcomes. The RN works with patients, families, providers, and interdisciplinary teams to develop and implement individualized care plans that support optimal health and self-management. Care is delivered in person and by telephone to coordinate services and improve care quality and efficiency.

The role includes transitional care outreach within 48 hours after hospital discharge, patient education, and support for self-care. The RN Care Manager works toward targeted outcomes aligned with organizational strategic goals and value-based care measures, supporting the patient-centered medical home model. The position requires a minimum of three years of clinical RN experience, a qualifying nursing education credential, a valid Arkansas RN license, and current BLS certification. The salary is commensurate with education and experience.

Requirements

• Baccalaureate degree, ADN, or diploma; major in Registered Nurse.
• Valid Arkansas Registered Nursing License.
• At least three years of RN experience in a clinical environment.
• Current BLS certification.
• Strong clinical knowledge and experience managing chronic conditions.
• Excellent communication and interpersonal skills for engaging patients and interdisciplinary teams.
• Proficiency in care coordination and transitional care management.
• Ability to develop and implement patient-centered care plans.
• Knowledge of value-based care principles and program measures.
• Organizational and problem-solving skills to improve care efficiency.
• Commitment to promoting patient wellness and self-management.

Nice To Haves

• BSN.
• Care management experience in an ambulatory setting.
• Experience participating in continuous quality improvement.
• Knowledge of or experience with PCMH.
• Certification in Case Management, such as CCM or ANCC, or ability to obtain certification within one year of hire.

Responsibilities

• Triage, assess, plan, implement, and evaluate nursing care and patient education by phone or in clinic using the care management model.
• Develop and manage care plans, assess patient progress, address barriers, and coordinate care across inpatient and outpatient settings.
• Conduct transitional care outreach within 48 hours of hospital discharge.
• Deliver nursing care in accordance with UAMS, ANA, Arkansas State Board of Nursing, and specialty organization standards.
• Evaluate progress toward desired outcomes and ensure care meets regulatory and clinical standards.
• Coordinate patient education with physician staff and provide effective education to patients and families.
• Initiate performance improvement and evidence-based practice or research processes; evaluate the quality and effectiveness of nursing practices.
• Integrate current evidence into nursing practice and promote a positive educational environment for students and staff.
• Implement interdisciplinary, patient- and family-centered care plans and collaborate with nursing staff, interdisciplinary teams, leaders, and stakeholders.
• Document care accurately and report care variances through appropriate channels.
• Participate in unit or department activities and committees, including the Professional Nursing Organization.
• Pursue professional growth, evaluate performance against professional practice standards, use feedback to improve, and maintain area-specific clinical competencies.

Benefits

• Medical, dental, and vision plans for qualifying staff and family.
• Holiday, vacation, and sick leave.
• Education discount for staff and dependents (undergraduate only).
• Retirement contribution matched by UAMS up to 10%.
• Basic life insurance up to $50,000.
• Career training and educational opportunities.
• Merchant discounts.
• Concierge prescription delivery on the main campus when using the UAMS pharmacy.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree