RN Care Manager- (Northwest, AR)

University of Arkansas System • Fayetteville, AR

7d

About The Position

The RN Care Manager joins the clinical team at the Family Medical Center in the Fayetteville, Arkansas area, delivering patient-centered care management to people with chronic conditions and complex health needs. The role works with patients, families, providers, and interdisciplinary teams to develop and implement individualized care plans that support wellness, improved outcomes, and patient self-management. Care is provided both in person and by telephone to coordinate services and improve care quality. The RN Care Manager conducts transitional-care outreach within 48 hours of hospital discharge, provides patient education, and supports self-care initiatives. The position also advances organizational goals and value-based care measures within the patient-centered medical home model.

The role includes assessing, planning, implementing, and evaluating nursing care and education; coordinating care across inpatient and outpatient settings; collaborating with interdisciplinary teams; documenting care; and contributing to evidence-based practice and quality improvement. The position requires an Arkansas RN license, a qualifying nursing degree, at least three years of clinical RN experience, and current BLS certification.

Requirements

• Baccalaureate degree, ADN, or diploma with a Registered Nurse major.
• Valid Arkansas Registered Nursing License.
• At least three years of RN experience in a clinical environment.
• Current BLS certification.
• Strong clinical knowledge and experience managing chronic conditions.
• Excellent communication and interpersonal skills for engaging patients and interdisciplinary teams.
• Proficiency in care coordination and transitional care management.
• Ability to develop and implement patient-centered care plans.
• Knowledge of value-based care principles and program measures.
• Organizational and problem-solving skills to improve care efficiency.
• Commitment to promoting patient wellness and self-management.

Nice To Haves

• BSN.
• Care management experience in an ambulatory setting.
• Experience participating in continuous quality improvement.
• Knowledge of or experience with PCMH.
• Case management certification, such as CCM or ANCC, or ability to obtain certification within one year of hire.

Responsibilities

• Triage, assess, plan, implement, and evaluate nursing care and patient education by phone or in clinic using the care management model.
• Develop and manage care plans, assess patient progress, address barriers, and coordinate care across inpatient and outpatient settings.
• Provide nursing care consistent with UAMS, ANA, Arkansas State Board of Nursing, and specialty organization standards.
• Evaluate patient progress toward desired outcomes and ensure care meets regulatory and clinical standards.
• Coordinate patient education with physician staff and provide effective education to patients and families.
• Initiate performance-improvement and evidence-based practice or research processes; evaluate the quality and effectiveness of nursing practices.
• Integrate current evidence into nursing practice and promote an educational environment for students and staff.
• Implement interdisciplinary, patient- and family-centered care plans and collaborate with nursing staff, interdisciplinary teams, leaders, and stakeholders.
• Document care accurately and report care variances through appropriate channels.
• Participate in unit or department activities and committees, including the Professional Nursing Organization.
• Pursue personal and professional growth, use feedback to improve practice, and maintain clinical competencies specific to the area.

Benefits

• Medical, dental, and vision plans for qualifying staff and family.
• Holiday, vacation, and sick leave.
• Education discount for staff and dependents (undergraduate only).
• Retirement contribution match of up to 10% from UAMS.
• Basic life insurance up to $50,000.
• Career training and educational opportunities.
• Merchant discounts.
• Concierge prescription delivery on the main campus when using the UAMS pharmacy.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree