Retail Manager Jobs

About The Position

Requirements

• At least 21 years of age.
• High school degree completion.
• At least 1–2 years of previous manager experience.
• Knowledge of written communication, leadership, customer service, Microsoft Office, store operations, and basic addition and subtraction.
• Flexibility to work weekends and holidays as needed.
• Flexibility to work 12-hour shifts at times.
• Ability to stand for long periods of time.
• Ability to lift up to 50 pounds.

Responsibilities

• Recruit, interview, select, and retain top talent.
• Motivate, coach, develop, lead, and train store employees on an ongoing basis.
• Develop the team's product knowledge and selling skills to help meet or exceed sales goals.
• Manage and supervise retail employees, including scheduling and performance management.
• Promote company policies and procedures and ensure employees comply with them.
• Guide the team in identifying, recommending, and implementing changes to improve productivity.
• Set clear performance expectations and ensure the team is trained in sales, customer service, and operations to meet company standards.
• Communicate priorities and sales-driving information to help employees maximize business opportunities.
• Maintain a clean and safe environment by complying with health and sanitation procedures.
• Ensure the store is stocked, manage inventory levels, and order products.
• Maintain product knowledge and awareness of product launches and promotions.
• Build customer relationships and suggest products.
• Meet or exceed store sales and operational goals.
• Manage daily store operations, including inventory, cash handling, staffing, customer service, cash reconciliation, and bank deposits.
• Assist customers with sales transactions and provide excellent customer service.
• Develop and follow through on plans to maximize sales and drive consistent performance.
• Identify performance opportunities and partner with the District Manager to address and manage issues.
• Stay informed about corporate communications, directives, initiatives, policies, and procedures.
• Implement store programs to improve sales, service, operations, efficiencies, and branding.
• Monitor and analyze sales and financial data to make business decisions.
• Develop and execute marketing and promotional strategies to increase store traffic and sales.
• Stay informed about industry trends and competition and recommend business improvements to District Management.
• Open and close the store, including locking doors and arming the store.
• Work more than 40 hours per week and be available for nights, weekends, and holidays.
• Perform additional tasks, duties, or projects as assigned.

Benefits

• Health, dental, vision, and life insurance, effective after 60 days of employment.
• Merchandise discounts.
• Development and growth opportunities.
• Monthly bonus.
• Merit increase bi-annually.
• Recognition program.