Reliability Engineer Jobs

About The Position

Requirements

• Hands-on experience with Splunk and ServiceNow
• Bachelor's degree and 6+ years of professional experience
• Experience as a Linux Administrator or hands-on experience with Linux (Alma, CentOS)
• Experience with software programmability, automation (Python, Ansible, Terraform, and so on), orchestration, and/or virtualization technologies
• Experience in ITIL-aligned customer support processes

Nice To Haves

• Experience with compute, virtualization, and container environments including Cisco UCS, HyperFlex, VMware, Microsoft, and Kubernetes
• Proven ability to mentor and develop junior engineers, with experience leading high-visibility strategic consulting engagements
• Working knowledge of Cisco technologies
• Experience integrating network services appliances (such as firewalls, IPS, load balancers, WAN optimizers) within Data Center solution designs
• Experience building and reviewing project work, e.g. design recommendations, High-Level Design, Low-Level Design, and Implementation/Change Management Plans

Responsibilities

• Work on a best-in-class network management architecture, including administration and automation of tasks in tools such as ServiceNow, Splunk, and other Cisco technologies.
• Apply Splunk power user skills to write and optimize SPL queries, configure custom alerts, and build dashboards and reports that drive proactive monitoring and faster incident response.
• Experience with compute, virtualization, and container environments including Cisco UCS, HyperFlex, VMware, Microsoft, and Kubernetes.
• Apply technical familiarity with multi-cloud environments, primarily AWS, from a network integration perspective.
• Apply software programmability, automation (Python, Ansible, Terraform, and so on), orchestration, and virtualization technologies to improve and automate customer stacks.
• Build and review project work, including design recommendations, High-Level Design, Low-Level Design, and Implementation/Change Management Plans.
• Work through pressure in high priority and complex situations and outages, diagnosing and solving problems related to the operating system, hardware, network, and related software.
• Work with the team in evolving application infrastructure architecture and make recommendations for improvements.
• Lead all sys-admin functions of the servers, perform patch and software distributions, run security configuration of the systems, provide reports for management use, and demonstrate system health and compliance based on pre-defined standards.

Benefits

• medical, dental and vision insurance
• a 401(k) plan with a Cisco matching contribution
• paid parental leave
• short and long-term disability coverage
• basic life insurance
• Cisco restricted stock units
• 10 paid holidays per full calendar year
• 1 floating holiday for non-exempt employees
• 1 paid day off for employee’s birthday
• paid year-end holiday shutdown
• 4 paid days off for personal wellness
• 16 days of paid vacation time per full calendar year (non-exempt)
• flexible vacation time off program (exempt)
• 80 hours of sick time off provided on hire date and each January 1st thereafter
• up to 80 hours of unused sick time carried forward
• Additional paid time away may be requested to deal with critical or emergency issues for family members
• Optional 10 paid days per full calendar year to volunteer
• annual bonuses (for non-sales roles)
• performance-based incentive pay (for sales roles)