Relationship Manager Jobs

About The Position

Requirements

• Bachelor’s Degree in cell biology, biotechnology, biochemistry, microbiology, life sciences, or equivalent with a minimum of 4 years of relevant experience in biologic or cell therapy.
• Knowledge of regulatory requirements, including current Good Manufacturing Practices (cGMP), Good Practices (GxP), 21 CFR Part 11, Good Documentation Practices (GDP), and Annex 1.
• Excellent observational, documentation, and communication skills.
• Ability to work independently and collaboratively in a fast-paced environment.
• Cell therapy and aseptic processing experience is required.

Nice To Haves

• Experience with training or coaching operators is a plus.
• Experience with ergonomics relating to aseptic techniques and aseptic behaviors.
• Experience with electronic quality management systems.
• Experience with cleaning and sanitization practices.
• Certification in aseptic processing or quality assurance.
• Experience with sterile injectable products.
• Experience with electronic quality systems.
• Knowledge of cGMPs.
• Ability to collaborate and influence cross-functional teams.
• Experience with leading change management is preferred.

Responsibilities

• Observe aseptic operations (e.g., filling, media preparation, gowning) to ensure adherence to Good Manufacturing Practices (GMP), Standard Operating Procedures (SOPs), and regulatory requirements.
• Document observations in real-time and areas for improvement.
• Provide immediate feedback and coaching to operators and managers regarding aseptic technique, gowning, and compliance.
• Perform staff Aseptic Processing and Gowning Qualifications.
• Participate in root cause analysis and investigations related to aseptic process deviations or contamination events.
• Performs document revisions as needed to improve instructions and training.
• Support the development and delivery of aseptic technique training programs.
• Collaborate with Quality Assurance, Manufacturing, and MSAT teams to implement corrective and preventive actions.
• Maintain detailed records and reports of observations, findings, and recommendations.
• Stay current with industry best practices, regulatory updates, and training related to aseptic processing.
• Assist in internal and external audits as a subject matter expert for aseptic operations.
• May support APS, CRC, and EMPQ activities through aseptic observations.

Benefits

• Health Coverage: Medical, pharmacy, dental, and vision care.
• Wellbeing Support: Programs such as BMS Well-Being Account, BMS Living Life Better, and Employee Assistance Programs (EAP).
• Financial Well-being and Protection: 401(k) plan, short- and long-term disability, life insurance, accident insurance, supplemental health insurance, business travel protection, personal liability protection, identity theft benefit, legal support, and survivor support.
• Work-life benefits include: Paid Time Off US Exempt Employees: flexible time off (unlimited, with manager approval, 11 paid national holidays (not applicable to employees in Phoenix, AZ, Puerto Rico or Rayzebio employees) Phoenix, AZ, Puerto Rico and Rayzebio Exempt, Non-Exempt, Hourly Employees: 160 hours annual paid vacation for new hires with manager approval, 11 national holidays, and 3 optional holidays
• Based on eligibility, additional time off for employees may include unlimited paid sick time, up to 2 paid volunteer days per year, summer hours flexibility, leaves of absence for medical, personal, parental, caregiver, bereavement, and military needs and an annual Global Shutdown between Christmas and New Years Day.