Relationship Banker Jobs

About The Position

Requirements

• High school diploma or GED.
• Ability to work Saturdays as needed.
• Ability to handle cash and process cash transactions.
• Ability to communicate in person, by phone, and through electronic channels.
• Ability to use a computer frequently, including typing and maintaining sustained attention to a monitor.
• Ability to walk and stand for extended periods.
• Ability to lift up to 20 pounds.
• Registration with the Nationwide Mortgage Licensing System and Registry (NMLS).
• Ability to adhere to policies, procedures, and guidelines.
• Ability to assist customers with digital banking offerings.
• Ability to handle multiple priorities simultaneously.
• Ability to oversee large sums of cash.
• Excellent relationship-building skills.
• Strong communication skills and customer focus.

Nice To Haves

• Bachelor’s degree.
• Life Insurance License.
• One year of cash-handling, banking, and/or customer service experience.

Responsibilities

• Achieve branch targets and goals by identifying customer needs and providing appropriate guidance about Regions’ solutions.
• Conduct outbound calls to customers and prospects using generated lead lists to expand existing relationships and acquire new ones.
• Educate and advise customers on Regions’ Consumer and Business products and services, including loan and deposit products.
• Educate customers about mobile, online, ATM, and other digital banking solutions.
• Provide a consistent customer experience, including sharing responsibility for greeting customers and processing transactions.
• Take ownership of and resolve customer issues.
• Refer customers to internal experts when complex financial goals and needs are identified.
• Follow bank processes, procedures, laws, and regulations, and complete duties delegated or assigned by the Branch Manager.
• Help ensure sound banking practices by managing, identifying, and reporting operational risks.

Benefits

• Paid vacation and sick time
• 401(k) with company match
• Medical, dental, and vision benefits
• Disability benefits
• Health Savings Account
• Flexible Spending Account
• Life insurance
• Parental leave
• Employee Assistance Program
• Associate Volunteer Program