Relationship Banker

Old National Bank•Arden Hills, MN

1d•$17 - $30

About The Position

Old National Bank is hiring Relationship Bankers to build and strengthen client relationships by providing personalized financial advice and solutions. The role involves understanding client needs, connecting clients with relevant bank products and services, and supporting their financial goals through proactive outreach, meaningful conversations, and effective problem resolution. Relationship Bankers contribute to banking-center performance through relationship growth, sales and service execution, and collaboration. They also engage with their communities to build relationships and strengthen the bank’s reputation. Positions may be based at one banking center or support multiple locations within a market. The position has two levels. Relationship Banker is the foundational level, focused on developing client engagement, sales, and banking operations skills, completing onboarding and learning requirements, and meeting defined goals. Relationship Banker II is a fully proficient level, independently managing client relationships and consistently meeting or exceeding performance expectations. Advancement is expected to be possible within approximately 12 months, based on demonstrated capability, training, sustained performance, required learning paths, and licensing. The stated salary range is $17.00 to $29.75 per hour. Actual offers may vary based on the responsibilities, skills and experience, education, and geographic location.

Requirements

High school diploma or equivalent.
Experience in banking, retail, sales, or a client-facing environment.
Demonstrated ability to build relationships and deliver strong client service.
Strong communication and interpersonal skills.
Ability to recommend financial products, apply sales practices, and operate within banking policies and procedures.
NMLS registered or eligible to register with the National Mortgage Licensing System and Registry.
Relationship Banker: At least 1 year of experience in retail, sales, service, or another client-facing role; banking experience is a plus but is not required.
Relationship Banker II: At least 1 year of banking experience, working knowledge of financial products, and demonstrated consultative sales and lending capability.

Nice To Haves

Associate or bachelor’s degree preferred.
Banking experience is a plus for the Relationship Banker level.

Responsibilities

Build and grow client relationships by understanding client needs and providing personalized financial solutions.
Proactively engage clients through outreach, follow-up, and ongoing relationship management.
Identify opportunities to introduce additional products and services that support client goals.
Partner with internal specialists to connect clients with broader bank capabilities when appropriate.
Deliver a consistent, high-quality client experience across interactions.
Achieve individual performance goals, including account acquisition, lending, referrals, and digital adoption.
Use a consultative sales approach focused on advice and long-term relationship value.
Contribute to banking-center performance through individual production and team collaboration.
Execute transactions and servicing activities accurately and in compliance with policies and regulatory requirements.
Follow procedures that protect clients and the bank, including fraud-prevention and risk-awareness practices.
Collaborate with team members, share best practices, and support overall performance.
Participate in community activities and outreach to build relationships and generate business.
Continuously develop skills and knowledge to improve performance and client outcomes.
Complete required onboarding, training, learning paths, and licensing milestones.
At the Relationship Banker II level, independently manage relationships, execute the full sales process, and consistently meet or exceed performance goals.