Receptionist Jobs

About The Position

Requirements

• High school diploma or GED required.
• At least one (1) year receptionist experience in a spa or salon.
• Must be computer-literate and be able to multi-task.
• Must be enthusiastic, energetic, personable, and friendly, as well as passionate, intelligent, and knowledgeable regarding the spa industry.
• Must have effective communication skills and the ability to work in a fast paced environment.
• Must have superior guest service skills and the ability to maintain confidential information due to the close contact with guests.
• Ability to read and comprehend simple instructions, correspondence, and memos.
• Ability to write basic instructions and correspondence.
• Ability to effectively present information in one-on-one situations to guests, small group situations and other team members.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.
• Ability to deal with problems involving a few concrete variables in standardized situations.

Responsibilities

• Greets and services Spa guests in a friendly and professional manner.
• Schedules Spa appointments and makes reservations for members and guests.
• Maintains the appointment calendar and confirms all Spa appointments.
• Assists walk-in guests who do not have appointments and books them as soon as possible.
• Ensures timely services to all guests, keeping with a scheduled time line to provide an optimal number of guests accommodated.
• Maintains a working knowledge of all services and products offered at the Spa.
• Explains Spa products, services, and treatments to guests and assist them with determining their individual needs.
• Promotes the sales of additional Spa services and specials being offered in a positive and motivating way.
• Receives payments from guests for services and products.
• Ensures appropriate stock of supplies necessary to effectively perform job responsibilities.
• Maintains a neat and orderly work area and assists in the appearance and cleanliness of the Spa.
• Maintains a consistent, regular attendance record.
• Performs any reasonable request made by management.

Benefits

• medical
• vision
• 401K with employer match and immediate vesting
• life insurance
• meals
• reduced workday hours
• paid time off
• free and discounted meals in the Team Dining Room
• holidays gifts and raffles
• discounts for Costco memberships
• discounts for the Monterey Bay Aquarium
• discounts for Six Flags
• discounts for Verizon Wireless
• discounts for Chukchansi Park