Medical Receptionist

The Group for Women • Norfolk, VA

5d • Onsite

About The Position

Our very busy OB/GYN practice needs an experienced Medical Receptionist who can manage the administrative duties involved with coordinating patient and physician schedules as well as provide outstanding customer service. We're looking for a professional who believes that patients should be treated as individuals rather than numbers and who understands the value of compassionate service. The job includes significant amounts of multi-tasking along with the following responsibilities:

Requirements

• Previous medical office or healthcare scheduling experience preferred.
• Experience with EMR systems (Athena or similar) strongly preferred.
• Strong phone etiquette and communication skills.
• Ability to manage high call volumes while maintaining accuracy.
• Excellent organizational and multitasking abilities.
• Professional demeanor and positive attitude.
• Team-oriented mindset with strong work ethic.

Responsibilities

• Answer multi-line phones.
• Greet patients and assist with check in.
• Greet patients and assist with check out.
• Maintain provider schedules and optimize appointment availability.
• Process payments from patients for their co-pays, deductibles, and balances.
• Schedule appointments for new and recurring patients based on physician/provider requests.
• Verify and update patient demographic and insurance information.
• Collaborate with clinical and administrative teams to ensure smooth patient flow.
• Work in a team environment.
• Ensure HIPAA compliance at all times.

Benefits

• Competitive salary based on experience.
• Comprehensive benefits package (medical, dental, vision).
• Paid time off and holidays.
• 401(k) with employer contribution.
• Supportive team environment.
• Opportunities for growth and advancement.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed