Receptionist Jobs

About The Position

Requirements

• Friendly, approachable and service-oriented
• Professional and dependable
• Organized and detail-oriented
• Comfortable working independently
• Able to handle multiple requests and interruptions
• Discreet when handling confidential information
• Comfortable working with numbers and member accounts
• A strong communicator who enjoys helping people
• Interested in learning and growing within the Club
• Competent with computers, Microsoft Office and the ability to learn new software systems.

Nice To Haves

• Previous receptionist, administrative, customer-service or office experience is preferred.
• Experience with bookkeeping, billing software and accounts receivable is highly desirable.
• Experience working with customer or member account-management systems is a strong plus.
• Strong organizational and communication skills, attention to detail, and the ability to manage multiple priorities while maintaining a positive and professional demeanor.
• Knowledge of social media platforms and familiarity with graphic design programs is a plus.
• Experience in a private club, hospitality, resort, hotel, restaurant or member-service environment is a plus.

Responsibilities

• Provide a warm, professional welcome to members, guests and visitors.
• Answer and direct incoming telephone calls and messages.
• Assist members with general Club questions and direct inquiries to the appropriate department.
• Manage dining reservations and inquiries in collaboration with the Club Host.
• Maintain a professional, organized and welcoming reception and lobby area.
• Maintain and restock member-facing materials, including menus, comment cards, sign-in sheets, forms and other Club information.
• Support recreation and fitness operations by laundering, folding and maintaining an adequate supply of bath and hand towels, particularly during peak season.
• Assist with member records and routine administrative updates.
• Provide administrative support to Member Services and Club management.
• Assist with member billing and account-related administrative tasks as trained.
• Process sport court guest fees and other routine member charges.
• Assist with preparing and organizing reports, correspondence and documents.
• Support Club events and activities with administrative preparation as needed.
• Maintain confidentiality when working with member, employee and financial information.
• Communicate professionally and effectively with members, guests and fellow team members.
• Perform other administrative duties as assigned.

Benefits

• Hourly Pay Range: $22 to $24
• Access to Club Amenities (Free Golf!)
• Complimentary Shift Meal if working more than five hours in a shift
• Get Paid Daily (Make any day payday)
• Paid Time off & Holiday Pay
• Medical, Dental, Vision, Disability, 401K
• HSA/FSA Plans -with employer contribution
• Values Based Culture (#OMGLIFE)
• Culture Add (Creating Space for Fresh Perspectives)
• Referral Bonus (Get Paid to Recruit)
• Discounted Lodging, Dining, Spa, Golf, and Retail
• Employee Assistance Program “Columbia Cares”
• Volunteer Opportunities
• Committee Participation Opportunities (Fun, Philanthropic, Diversity/Equity/Inclusion)
• Task Force Work Opportunities (Grow your career in idyllic locations across the globe)
• Online Learning Platform to Help You Grow!
• Third Party Perks (Including discounts on Pet Insurance, Rental Cars, Movie and Concert Tickets, Theme Park and Attractions & so much more)