Receptionist Jobs in Sacramento, CA

About The Position

Requirements

• High school diploma or equivalent.
• Customer service experience.
• Good physical and mental health.
• Maintain a well-groomed, professional appearance.
• Speak and understand English.
• Effective interpersonal and communication skills.
• Strong organizational and leadership skills.
• Good judgment and problem-solving ability.
• Ability to understand and follow written and/or verbal directions.
• Ability to establish and carry out priorities within established time frames.

Responsibilities

• Welcome visitors and direct them to their desired locations.
• Maintain community security and cover the front lobby, ensuring residents do not leave unattended; require guests to sign in and out.
• Answer phones, route calls, and take and relay messages when voicemail is unavailable.
• Communicate and interact effectively, providing stability and serving as a role model for residents and facility staff.
• Respect each resident’s rights, dignity, and individuality.
• Answer questions about the facility, care, and services.
• Tour prospective residents and their families around the community and complete inquiry forms with pertinent information.
• Maintain current knowledge of resident status, census, personnel, and other relevant information.
• Coordinate incoming and outgoing mail and promptly deliver resident mail.
• Keep the work area organized and the lobby tidy and welcoming; redirect sleepy residents to their rooms.
• Accept applications for posted job openings and route them to the appropriate supervisor.
• Receive and receipt rent checks and perform bookkeeping as directed.
• Create files for residents receiving Home Health Services and ensure each visit is documented.
• Assist residents with smoking privileges.
• Schedule appointments as directed.
• Perform filing, auditing, faxing, and email tasks as needed.
• Perform other assigned duties.