Receptionist and Sales Associate

Drybar Shops • Sacramento, CA

2d

About The Position

Drybar Receptionist and Sales Associates provide customer service and support front desk operations at a beauty business focused exclusively on blowouts. The role includes processing point-of-sale transactions, promoting memberships and retail products, and maintaining an organized, welcoming front desk. Associates work collaboratively with the team to support smooth operations and client satisfaction. The position requires availability for opening or closing shifts and weekend shifts; opening shifts begin at 6:45, 7:45, or 8:45 a.m., and closing shifts end between 5:15 and 7:15 p.m. Shifts are 6–8 hours long.

Requirements

• At least 1 year of experience in a fast-paced, customer-service-focused environment, such as retail sales, customer service, store associate, or salon associate work.
• High school diploma or equivalent.
• Availability to be scheduled for opening shifts beginning at 6:45, 7:45, or 8:45 a.m., or closing shifts ending between 5:15 and 7:15 p.m.
• Availability for weekend shifts.
• Ability to work at a sustained, fast pace.
• Excellent problem-solving and troubleshooting skills.
• Strong customer-service skills and a track record of providing exceptional customer service.
• Ability to multitask effectively.
• Ability to frequently stand and/or walk throughout 6–8-hour shifts.
• Technical ability to operate a point-of-sale system.

Nice To Haves

• Previous experience with point-of-sale systems is strongly preferred.
• Previous salon or spa experience is preferred but not required.

Responsibilities

• Provide excellent customer service and help clients have a positive experience.
• Manage front desk operations and handle point-of-sale transactions accurately and efficiently.
• Promote and sell memberships and retail products to support sales goals.
• Keep the front desk organized and presentable and contribute to a welcoming shop atmosphere.
• Collaborate with the team to support smooth operations and client satisfaction.
• Use logic and available support resources to troubleshoot and resolve front desk problems.
• Maintain a professional demeanor under pressure.

Benefits

• Competitive compensation plan
• Generous bonus plan
• Free monthly services
• Membership sales bonus
• Flexible hours with a set, regular schedule
• Discounts on all retail products
• Clear career path for professional growth
• Ongoing training

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED