Receptionist and Sales Associate

Drybar Shops • Roseville, CA

2d • Onsite

About The Position

Drybar Receptionist and Sales Associates provide customer service and support front desk operations at a blowout-focused salon. The role includes processing point-of-sale transactions, promoting memberships and retail products, maintaining an organized and welcoming front desk, and collaborating with the team to support smooth operations and client satisfaction. The position requires availability for opening or closing shifts and weekend shifts. Opening shifts begin at 6:45, 7:45, or 8:45 a.m.; closing shifts end between 5:15 and 7:15 p.m. Employees are frequently required to stand and/or walk during shifts lasting 6–8 hours.

Requirements

• At least 1 year of experience in a fast-paced, customer-service-focused environment, such as sales, retail, customer service, store associate, salon associate, or a similar position.
• High school diploma or equivalent.
• Availability to work weekend shifts.
• Availability to be scheduled for opening shifts beginning at 6:45, 7:45, or 8:45 a.m., or closing shifts ending between 5:15 and 7:15 p.m.
• Ability to work at a sustained, fast pace.
• Excellent problem-solving and troubleshooting skills.
• A track record of providing exceptional customer service.
• Ability to multitask effectively.
• Ability to stand and/or walk frequently during 6–8-hour shifts.
• Technical ability to operate a point-of-sale system.
• Ability to maintain a professional demeanor under pressure.

Nice To Haves

• Previous experience with point-of-sale systems is strongly preferred.
• Previous salon or spa experience is preferred but not required.

Responsibilities

• Provide excellent customer service and help clients have a positive experience.
• Handle point-of-sale transactions efficiently and accurately.
• Promote and sell memberships and retail products to support sales goals.
• Keep the front desk organized and presentable and contribute to a welcoming shop atmosphere.
• Collaborate with the team to support smooth operations and client satisfaction.
• Use logic and support resources to troubleshoot and resolve front desk problems.

Benefits

• Competitive compensation plan
• Generous bonus plan
• Free monthly services
• Membership sales bonus
• Flexible hours with a set, regular schedule
• Discounts on all retail products
• Clear career path for professional growth
• Ongoing training

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED