Receptionist and Sales Associate

WellBiz Brands•Sacramento, CA
•Onsite

About The Position

At Drybar, the Receptionist and Sales Associate is a front-desk team member who provides excellent customer service, manages point-of-sale transactions, supports membership and retail sales goals, and helps maintain a welcoming shop environment. The role works closely with the team to support smooth operations and client satisfaction. Drybar describes its workplace as a place to grow in the beauty industry, with ongoing training and a clear career path.

Requirements

  • Availability to be scheduled as an opener, with shifts beginning at 6:45, 7:45, or 8:45 a.m., or as a closer, with shifts ending between 5:15 and 7:15 p.m.
  • Weekend shift availability.
  • At least 1 year of experience in a fast-paced, customer-service-centric environment.
  • High school diploma or equivalent.
  • Ability to work at a sustained, fast pace.
  • Strong problem-solving and troubleshooting skills.
  • A track record of providing exceptional customer service.
  • Ability to multitask.
  • Ability to stand and/or walk for the duration of 6–8-hour shifts.
  • Technical ability and skills to operate a point-of-sale system.
  • Ability to use logic and support resources to solve front-desk problems.
  • Ability to maintain a professional demeanor under pressure.

Nice To Haves

  • Previous experience with point-of-sale systems is strongly preferred.
  • Previous salon or spa experience is preferred but not required.

Responsibilities

  • Provide excellent customer service and help ensure clients have a positive experience.
  • Handle point-of-sale transactions efficiently and accurately.
  • Promote and sell memberships and retail products to support sales goals.
  • Keep the front desk area organized and presentable.
  • Collaborate with the team to support smooth operations and client satisfaction.

Benefits

  • Competitive compensation plan
  • Generous bonus plan
  • Free monthly services
  • Membership sales bonus
  • Flexible hours with a set, regular schedule
  • Discounts on all retail products
  • Clear career path to grow as a professional
  • Ongoing training
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