Receptionist Jobs in Fort Worth, TX

About The Position

Requirements

• High school diploma or equivalent.
• Previous experience in a customer service or receptionist role, preferably in hospitality or a related field.
• Strong communication skills, both verbal and written.
• Ability to work independently during weekend shifts with minimal supervision.
• Basic computer proficiency, including familiarity with reservation and scheduling software.
• Strong organizational skills enable the receptionist to manage multiple tasks such as scheduling, check-ins, and administrative duties efficiently during busy weekend periods.
• Computer proficiency supports the use of reservation systems and communication tools, facilitating accurate record-keeping and timely responses.
• Problem-solving and interpersonal skills are critical for resolving guest concerns promptly and maintaining a positive atmosphere at the front desk.

Nice To Haves

• Experience working as a concierge or in a hospitality environment.
• Knowledge of local area attractions, dining, and transportation options.
• Multilingual abilities to assist a diverse guest population.
• Certification in customer service or hospitality management.
• Familiarity with emergency response procedures and first aid.

Responsibilities

• Greet and welcome guests and visitors in a friendly and professional manner upon arrival.
• Manage check-in and check-out processes efficiently, ensuring accuracy and attention to detail.
• Respond promptly to guest inquiries, requests, and concerns via phone, email, or in person.
• Coordinate with housekeeping, maintenance, and other departments to fulfill guest needs and resolve issues.
• Maintain a clean, organized, and inviting reception area throughout the weekend shifts.
• Handle administrative tasks such as scheduling appointments, managing reservations, and processing payments.
• Provide information about local attractions, services, and amenities to enhance guest experience.
• Ensure compliance with all safety and security protocols while monitoring access to the facility.

Benefits

• Paid Time Off
• Medical and Dental Insurance
• Early wage Access
• Tuition Reimbursement
• HMGU Scholarship Program
• 401(k) Retirement Plan