Real Estate Transaction Coordinator Jobs

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Real Estate Transaction Coordinator (Client Care Coordinator)

Northrop Realty•Baltimore, MD
•$22 - $24•Onsite

About The Position

Northrop Realty’s Client Care Coordinator is the main point of contact for residential real estate listings and buyer transactions. The role provides exceptional customer experiences to homeowners and administrative support to agents and third-party partners throughout the sale and closing process. A valid Maryland Real Estate License is required. The coordinator liaises among agents, clients, attorneys, title companies, mortgage brokers, lenders, inspectors, appraisers, and other parties. They communicate expectations and updates, track deadlines and contingencies, maintain compliant transaction files, coordinate closing logistics, process checks, and complete post-closing file and MLS updates. The position is in-office and has no required travel. The role has no supervisory responsibilities and may involve access to confidential transaction information, which must not be shared outside the involved parties.

Requirements

  • Valid Maryland Real Estate License.
  • High school diploma or equivalent.
  • At least 2 years of experience in administrative work, project management, or transaction processing.
  • Excellent people skills and interpersonal savvy.
  • Excellent verbal and written communication skills.
  • Excellent organizational skills and attention to detail.
  • Strong time-management skills and a proven ability to multitask and meet deadlines.
  • Strong initiative.
  • Ability to function well in a high-paced environment.
  • Strong knowledge of Microsoft Office, Google Workspace, and databases.
  • Prolonged periods of sitting at a desk and working on a computer.
  • Ability to lift and carry up to 15 pounds at times.

Nice To Haves

  • Real estate experience.
  • Knowledge of Salesforce.

Responsibilities

  • Liaise between real estate agents, clients, attorneys, title companies, and mortgage brokers and manage the administrative work involved in closing a sale.
  • Serve as the first point of contact for questions during listing and closing processes; provide showing feedback, order brochures, ensure listings are accurate and well-presented in Bright MLS and associated marketing, and understand listing agreements and contracts.
  • Create Expectations Meetings with agents and regularly communicate updates about important dates, missing documents, calendar reminders, file compliance status, and issues.
  • Keep clients informed about each step of the listing and/or closing process, send reminders, check in routinely, and notify clients about utility accounts to set up or cancel.
  • Establish and maintain relationships with third parties, including lenders, inspectors, appraisers, and agents, to support smooth closings and share relevant information.
  • Create timelines and follow up with individuals to ensure deadlines are met and contingencies are released.
  • Maintain accurate, compliant transaction files and create a digital house file for each transaction.
  • Coordinate closing date, time, and location and notify all parties; ensure the agent’s closing file is complete, including documents requiring signatures, initials, or dates, the commission amount for the check to bring back, and other required closing documents.
  • Close out files after closing, including updating the MLS status to closed for company listings, double-checking files, making an electronic copy of the CD-ALTA, processing checks, and uploading settlement-related documents to Salesforce.
  • Process checks.
  • Live the Northrop values.

Benefits

  • Health insurance, including medical, dental, and vision coverage for individuals and families, after a 90-day introductory period.
  • Health coaching through NOOM.
  • 80 hours of prorated PTO in the first year.
  • 11 paid holidays, including one floating holiday and the employee’s birthday.
  • Two weeks of paid parental leave for new parents who have completed at least six months of service.
  • IRA retirement plan with matching contributions.
  • Supplemental life insurance, disability coverage, and accident insurance.
  • Commission compensation for referrals for staff with real estate licenses.

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Frequently Asked Questions

Common questions about Real Estate Transaction Coordinator careers and jobs.

Based on current job postings on Teal, the average Real Estate Transaction Coordinator salary in the US is approximately $86,000 per year, with a typical range of $45,000 to $125,000.
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