Quality Manager Jobs

About The Position

Requirements

• Minimum of 3 years of experience in quality management or continuous improvement.
• Comfort working with Windows-based software.
• Strong verbal and written communication skills, including the ability to engage professionally with people at all levels of the organization and with external contacts.
• Ability to stay focused under pressure, meet deadlines, and manage multiple priorities with flexibility.

Nice To Haves

• CQE certification.

Responsibilities

• Maintain quality reports across departments.
• Drive external quality improvement initiatives.
• Participate in meetings for the development and implementation of RPN activities.
• Support the Credit & Replacement (C&R) process and maintain product testing compliance (IGCC).
• Help resolve external customer concerns.
• Participate in layered audits for process verification, gauge verification, error-proofing, and related activities.
• Serve as a liaison for external customer issues and work toward resolving quality concerns to minimize liability.
• Serve as a liaison between glass associations and third-party certification programs.
• Investigate significant quality matters, including high-dollar-value, complex, or multi-supplier issues, toward customer resolution.
• Contribute to specialty projects aligned with corporate initiatives.
• Understand customer expectations and needs, outline quality standards, and develop quality control processes.
• Implement methods to inspect, test, and evaluate products and production equipment.
• Ensure products meet quality standards.
• Prepare reports by collecting, analyzing, and summarizing data.
• Train and coach production team members in production practices and quality assessment.
• Track products through the manufacturing process to verify accuracy at every stage.
• Perform final product inspections to confirm alignment with industry, company, and customer standards.
• Troubleshoot and problem-solve product quality issues.
• Support implementation and sustainability of the Quality Management System within the Operational Excellence (OpEx) framework.

Benefits

• Industry-competitive benefits at the lowest cost to the employee.
• PTO and holidays, including floating holidays employees can choose.
• Pay-for-performance culture with potential for annual raises and bonuses.
• Training to equip employees with the knowledge and skills needed to succeed.