Quality Manager

AFC Industries•West Chester, OH

About The Position

AFC Industries is seeking a Quality Manager to lead quality operations and maintain quality systems at a site. The role supervises and supports quality department personnel, including training, inspection, quality issue resolution, and compliance with the quality management system (QMS). The Quality Manager manages and maintains the ISO 9001 QMS and its registration or certification, ensures processes deliver their intended outputs, and preserves QMS integrity during planned and implemented changes. The role leads Management Review meetings and serves as Management Representative for the Group. The Quality Manager works with upper management to develop, interpret, and implement site policies and procedures; trains employees on quality requirements; ensures parts meet customer requirements; and works with the management team to disposition nonconforming product. The position also resolves supplier and customer quality issues, assists Supply Chain with qualifying vendors, manages quality equipment and calibration, and oversees the Material Review Board with assistance from Supply Chain. Other duties may be assigned.

Requirements

Bachelor's degree or technical associate's degree with equivalent work experience.
A minimum of 5 years working in quality management.
Experience reviewing and resolving technical issues from a sales and quality perspective.
Experience managing an ISO 9001:2015 and AS9100D Quality Management System.
Experience addressing nonconforming product issues, performing root cause analysis, and managing 8D corrective actions.
Efficient time management and the ability to see numerous tasks through to completion.
Excellent communication skills across all levels of the organization.
Ability to make written and oral presentations to customers.
Strong understanding of Lean, PDCA, and continuous improvement.
Advanced knowledge of blueprint reading, GD&T, inspection techniques, and manufacturing processes.

Nice To Haves

Experience within the fastener industry or a manufacturing environment.
Familiarity with and working knowledge of fastener-related specifications such as ASTM, ASME, IFI, MIL, and DIN.
EAR/ITAR experience.

Responsibilities

Supervise Quality department personnel.
Manage site quality personnel and assist with training, inspection, quality issues, and QMS compliance.
Manage and maintain the ISO 9001 quality management system and retain its registration or certification.
Ensure processes deliver their intended outputs along with the process manager.
Ensure QMS integrity is maintained when planned and implemented changes occur.
Lead Management Review meetings and act as the Management Representative for the Group.
Assist upper management in developing, interpreting, and implementing site policies and procedures.
Train all employees on quality requirements.
Ensure all parts adhere to customer requirements and work with the management team to disposition nonconforming product as needed.
Resolve quality issues with suppliers and customers.
Assist the Supply Chain department in qualifying new vendors.
Manage quality equipment, including calibration.
Manage the Material Review Board with assistance from the Supply Chain department.
Perform other duties as assigned.