Quality Control Manager

Rosina Food Products, Inc.•Town of West Seneca, NY
•$100,000 - $122,000•Onsite

About The Position

Rosina Food Products is seeking an experienced Quality Control Manager to join its Food Safety & Quality Management team. This key leadership role ensures products meet standards for food safety, quality, regulatory compliance, legality, and authenticity. The manager provides day-to-day leadership to the Quality Control team and partners with Operations, Food Safety & Quality, Product Development, Sanitation, Maintenance, Human Resources, and other departments. The position maintains and continuously improves quality systems and ensures compliance with company, customer, and regulatory requirements. It calls for a hands-on leader who can work in a fast-paced food manufacturing environment, develop teams, resolve complex quality issues, and drive accountability and continuous improvement.

Requirements

  • Bachelor’s degree in Food Science, Business, or a related field, or an equivalent combination of education, training, and relevant experience.
  • At least 10 years of related experience in a technical, quality, food safety, or similar role.
  • Strong background in HACCP, GMPs, food safety, and quality principles.
  • Working knowledge of USDA and FDA regulations and applicable food manufacturing requirements.
  • Knowledge of food labeling requirements and regulatory compliance.
  • Demonstrated experience leading, coaching, and developing employees.
  • Strong root cause analysis, problem-solving, and corrective action skills.
  • Ability to manage multiple priorities in a fast-paced manufacturing environment.
  • Strong interpersonal and communication skills and ability to collaborate across departments and organizational levels.
  • Ability to interact professionally with customers, auditors, vendors, and regulatory agencies.

Nice To Haves

  • Previous experience with BRC, SQF, ISO, or similar quality/food safety systems.

Responsibilities

  • Lead and oversee the day-to-day functions of the Quality Control department, including coaching, training, developing, and evaluating team members.
  • Maintain inspection systems, procedures, and quality standards so finished products meet company, customer, and regulatory expectations.
  • Ensure compliance with applicable FDA, USDA, HACCP, GMP, GFSI, and other food safety and regulatory requirements.
  • Support the development, implementation, and effectiveness of food safety and quality management programs.
  • Investigate and resolve food safety and quality concerns, including root cause analysis, corrective and preventive actions, and non-conforming product management.
  • Oversee product traceability requirements and maintain appropriate controls.
  • Manage and investigate customer complaints, coordinate cross-functional investigations, document findings, and ensure corrective actions are completed.
  • Partner with regulatory agencies, customers, vendors, and third-party auditors on quality and food safety matters.
  • Support internal, customer, regulatory, and third-party inspections and audits.
  • Ensure manufacturing operations comply with product specifications, quality policies, manufacturing practices, hygiene, and sanitation procedures.
  • Partner with Product Development and Operations on new product launches, scale-ups, and product modifications to achieve quality standards.
  • Support raw material acceptance, monitoring, specifications, and supplier/vendor quality programs.
  • Lead meetings about quality concerns and drive action plans to prevent recurrence.
  • Develop department goals, staffing plans, schedules, and performance expectations while ensuring appropriate coverage and resources.
  • Participate in hiring, performance management, associate development, and other people-leadership responsibilities.
  • Collaborate across the organization to promote food safety, quality, accountability, and continuous improvement.
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