Quality Inspector
IDEMIA • Uwchlan Township, PA19d
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Quality Inspector - 2nd shift
IDEMIA•Uwchlan Township, PA
About The Position
The Quality Inspector ensures that activities within the role’s scope meet required quality standards, minimize quality costs, and maximize customer satisfaction by ensuring procedures and processes are followed. The role applies practical knowledge and works independently under general supervision, handling problems that are typically not complex. It investigates, tests, and identifies the root causes of defects or non-conformances and works with the appropriate teams to define and deliver corrective actions. The role also influences others within its area through explanations of relevant facts, policies, and practices. The position supports quality reviews, KPI monitoring, continuous improvement, documentation and reporting, risk identification, audits and accreditations, inspection and control activities, customer complaint resolution, corrective actions, external communications, and team training. IDEMIA describes its workplace as an international, diverse technology company that offers growth opportunities and supports employees in developing expertise and ownership.
Responsibilities
- Lead or participate in regular quality-focused reviews with relevant local and global departments and teams to improve business performance and consolidate customer feedback.
- Ensure KPIs are established and monitored to meet business targets.
- Identify opportunities to continually improve business performance and support continuous improvement efforts.
- Maintain accurate and relevant reporting and documentation, including inspection, central, customer, and department reports; quality documents; templates; and business presentations.
- Identify and anticipate business risks.
- Manage, host, lead, or participate in internal and external audits through a local register, supporting successful scheme and customer accreditations such as PCI, ISO 9001, and CQM.
- Ensure suitable inspection, audit, and control activities are carried out by management and supervisors using the audit register.
- Manage the tracking and resolution of relevant customer complaints and non-conformances.
- Support process owners in organizing cross-functional teams to investigate issues, identify root causes, implement corrective actions, and report outcomes that meet customer, third-party, or audit requirements.
- Communicate effectively with customers, suppliers, and other external bodies as required.
- Support the business in ensuring teams are appropriately trained, skilled, and motivated to deliver to a high standard in line with quality systems and processes.
- Support and participate in inspections and audits, and potentially lead some audits.
- Investigate, test, and identify root causes of defects or non-conformances and work with the appropriate team to define and deliver corrective actions.
- Influence others within the job area by explaining facts, policies, and practices.
Benefits
- Growth opportunities
- Opportunity to develop expertise and a sense of ownership and empowerment
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
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