Project Manager Jobs

About The Position

Requirements

• Bachelor’s degree in Engineering, Business, Operations, or related field (Master’s preferred)
• 5–8+ years of experience in Project Management, Customer Operations, or Process Improvement
• Proven track record of delivering complex, cross-functional projects
• Experience identifying and implementing process improvements and cost-saving initiatives
• Strong knowledge of ERP and CRM systems (e.g., SAP and Salesforce) and sales processes
• Strong project management and organizational skills
• Analytical mindset with ability to translate data into actionable insights
• Excellent stakeholder management and communication skills
• Ability to influence without direct authority
• Problem-solving orientation with focus on continuous improvement
• High attention to detail with strong execution discipline

Responsibilities

• Lead end-to-end delivery of Customer Operations projects from scoping and planning through execution and post-implementation review, defining goals, timelines, resources, and success metrics
• Manage cross-functional stakeholders across Sales, Finance, Customer Success, and Operations to deliver projects on time, within scope, and to high quality standards
• Map current-state workflows and design future-state processes using process improvement methodologies to drive efficiency gains and remove friction from customer-facing and internal operations
• Partner with Sales and customer-facing teams to enhance the end-to-end customer journey and simplify workflows for improved speed, accuracy, and scalability
• Identify and implement cost reduction opportunities across systems, workflows, and vendor relationships, monitoring and reporting on savings and return on investment (ROI)

Benefits

• paid vacation time
• paid sick leave
• medical/dental/vision insurance
• life, accident and disability insurance
• tax-advantaged flexible spending and health savings accounts
• employee assistance program
• other voluntary benefit programs such as supplemental life and AD&D, legal plan, pet insurance, critical illness, accident and hospital indemnity
• tuition reimbursement
• transit
• the Applause Program
• employee stock purchase plan
• Sandisk's Savings 401(k) Plan
• Short-Term Incentive (STI) Plan
• Long-Term Incentive (LTI) program (restricted stock units (RSUs) or cash equivalents)