Program Manager Jobs

About The Position

Requirements

• Minimum Education: Bachelor’s Degree/ Master’s Degree a Plus
• Discipline/Major: Business Management, Operations Management, Industrial Engineering, Finance, IT, Consulting, or related fields
• 5 + years of experience program management, project management, product development or operations having to manage multiple large projects through a digital platform
• Critical Professional Related Technical/Computer Skills: MS Project or equivalent
• Proficiency in Microsoft Office, advanced in Excel, Project, Visio and PowerPoint.
• Strong analytical, verbal, written and presentation skills. Ability to interpret data, formulate business questions and make recommendations.
• Understanding of the complete ecosystem that makes up a guest experience including the operational requirements needed to support it
• Ability to build strong relationships and solicit cooperation from individuals in a variety of roles making up a cross-functional team needed to take a project from vision to reality.
• General understanding of how to read architectural drawings, material specifications and/or take measurements on drawings using programs on AutoCAD or PDF based programs such as BlueBeam Revu
• Must take initiative, demonstrate ownership, work with minimum supervision, multi-task and balance numerous evolving priorities; strong organizational skills and agility are critical

Responsibilities

• Facilitate planning and execution of cross-functional projects, programs, and initiatives.
• Drive alignment between teams of diverse stakeholders while ensuring clear understanding of accountability, responsibility and deadlines for all workstreams.
• Follow up with stakeholders as needed to identify and alleviate bottlenecks.
• Mange timelines and deliverable schedules.
• Ad hoc research, benchmarking, and analysis as required for any project or initiative.
• Synthesize various information and data to develop strategic recommendations.
• Create and maintain tools independently in a digital platform for the purposes of managing large, complex processes in a fast-paced environment encompassing, planning, responsibility assignment, timelines, budgets, approvals, commitment and milestone tracking.
• Provide weekly / monthly status reports and dashboards.
• Develop from scratch and regularly update as needed.
• Provide regular updates to stakeholders and senior levels of executive leadership on Brand Experience and Product Development workstreams
• Partner with Shipboard Operations Analytics to analyze qualitative and quantitative data from Carnival databases and other sources to generate useful metrics as needed
• Create and maintain a system and process for identifying, prioritizing, tracking and evaluating innovative concepts from various sources including shipboard and shoreside team members, market research and consumer insights.
• Build and maintain shared workspaces and team sites to foster efficient collaboration

Benefits

• Cost-effective medical, dental and vision plans
• Employee Assistance Program and other mental health resources
• Additional programs include company paid term life insurance and disability coverage
• 401(k) plan that includes a company match
• Employee Stock Purchase plan
• Holidays – All full-time and part-time with benefits employees receive days off for 8 company-wide holidays, plus 2 additional floating holidays to be taken at the employee’s discretion.
• Vacation Time – All full-time employees at the manager and below level start with 14 days/year; director and above level start with 19 days/year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 84 hours/year. All employees gain additional vacation time with further tenure.
• Sick Time – All full-time employees receive 80 hours of sick time each year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 60 hours each year.
• Complementary stand-by cruises, employee discounts on confirmed cruises, plus special rates for family and friends
• Personal and professional learning and development resources including tuition reimbursement
• On-site Fitness center at our Miami campus