Program Coordinator Jobs

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Care Manager

Housing WorksNew York, NY
$21 - $24Onsite

About The Position

The Care Manager will provide all aspects of care coordination for SAMHSA Health Pathways clients: complete initial enrollment (all required SAMHSA and program forms/assessments, including the SURPT Tool), develop care plans, promote compliance with appointments and treatment regimens, and encourage self-sufficiency. The Care Manager will assist clients to access services, such as primary care, substance use treatment, mental health counseling, transportation, intensive care management, housing and vocational/educational resources, through phone calls to clients and providers, and home visits when needed. The Care Manager will conduct HIV and Hep C testing for all clients. The Care Manager will also participate in outreach events as needed. All duties are carried out in person, on site.

Requirements

  • Bachelor’s Degree required, plus 2 years of case management experience preferred
  • Knowledge of HIV/AIDS, homelessness, trauma, substance use and mental illness, and LGBT issues preferred
  • Good problem-solving skills and ability to work autonomously

Responsibilities

  • Provide supportive case management to SAMHSA Health Pathways clients, with a focus on providing access to and support for the SMI/co-occurring disorder population.
  • Provide care coordination on an ongoing basis with other service providers, and participate in medical case conferences to promote integrated care.
  • Follow up with the client and the referral provider to ensure that appointments are kept and that the patient is re-engaged in care and referred to needed treatment/prevention.
  • Conduct HIV and Hep C testing as needed
  • Perform various administrative duties, including updating the client list and outreach logs; assisting with outreach calls, and scheduling intakes and follow ups.
  • Maintain essential data for reporting and program evaluation in eICare and SPARS, including program enrollment, progress notes, care plans, referral activity, and updating contact information.
  • Complete UND enrollments and PrEP referrals as determined by client need
  • Promote sexual health and wellness through the use of risk neutral approaches and evidence-based interventions
  • Facilitate evidence-based interventions and groups
  • Build and maintain resource lists for external services and emergency services (i.e., housing, domestic violence, food pantry)
  • Participate in scheduled supervisory sessions with the Program Coordinator, Assistant Director, and other Departmental Leaders as needed
  • Participation in youth community events, such as Kiki balls, outreach events, testing events, etc.
  • Attend IDT meetings and daily huddles and complete updated info by due date in preparation for meeting.
  • Facilitate groups and EBIs.
  • Enter all case record documentation, including progress notes, within 48 hours of service delivery.
  • Participate in reoccurring interagency meetings, as well as external community meetings to improve integrated care and maintain relationships with community partners
  • Participate in department activities such as new staff onboarding, YPS Committees, CQI efforts, etc
  • Participate in Housing Works advocacy events (minimum 3 in person per year, 4 via other mode July-June)
  • Perform other duties as assigned

Benefits

  • We have three comprehensive healthcare plans to choose from based on your priorities and budget. Housing Works covers most of the plan; you pay a portion, based on your salary.
  • Staff begins accruing PTO immediately for a total of up to 30 days earned in the first year.
  • We offer employees an educational benefit. This money is available for tuition loan reimbursement, tuition costs, and text books.

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Number of Employees

501-1,000 employees

Career Resources

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