Product Manager Jobs

About The Position

Requirements

• Bachelor's degree in Computer Science, Business, Healthcare, or a related field — or equivalent practical experience.
• 7+ years of product management experience, with at least 3 years in a senior role focused on Revenue Cycle Management.
• Proven success in driving product strategy and execution within healthcare technology, with a strong emphasis on patient access and RCM workflows.
• Strong understanding of revenue cycle processes including point-of-service collections.
• Strong understanding of EMR systems, healthcare interoperability, and APIs as they relate to patient access and pre-service workflows.
• Excellent leadership, communication, and stakeholder management skills.
• Flexibility with a proven track record of organizing and launching cross-enterprise workstreams.
• Analytical mindset with expertise in leveraging data to inform product decisions, particularly around front-end RCM KPIs such as denial prevention, eligibility match rates, and authorization turnaround times.
• Experience leading cross-functional teams and driving alignment across multiple stakeholders.
• Ability to thrive in a fast-paced, dynamic environment with a focus on execution and results.

Nice To Haves

• Experience working with eligibility and benefits data standards (e.g., EDI 270/271, HL7, FHIR) and payer connectivity solutions.
• Familiarity with prior authorization standards and initiatives (e.g., CMS prior auth rules, Da Vinci Project, PARDD).
• Familiarity with regulatory bodies and compliance requirements (e.g., CMS, ONC, HIPAA).
• Familiarity with AI-driven technologies applied to front-end RCM, such as automated eligibility verification, intelligent scheduling, or prior authorization automation.
• Strong background in user research and data analytics, with experience analyzing RCM performance metrics and reporting.

Responsibilities

• Define, drive, and represent the product strategy for RCM initiatives — from patient scheduling, registration, insurance verification, eligibility checking, and prior authorization through financial reporting and analytics— collaborating with stakeholders to ensure alignment with business goals, market needs, and customer expectations.
• Form external partnerships which accelerate the strategy of the WebPT RCM platform ecosystem.
• Lead cross-functional collaboration to drive the execution of strategic RCM initiatives, working closely with peer product leaders in a matrixed environment to align priorities, share insights, and ensure cohesive product development.
• Partner across engineering, UX, marketing, sales, and customer success teams to deliver high-quality products that reduce administrative burden, improve clean claim rates, and solve real-world patient access challenges.
• Drive market research and competitive analysis within the front-end RCM landscape to identify trends, opportunities, and areas for differentiation.
• Develop detailed business case presentations which are data driven and fiscally grounded, with clear success metrics tied to front-end revenue cycle performance such as eligibility accuracy, authorization approval rates, and point-of-service collections.
• Clearly communicate RCM product vision and strategy effectively to top-level executives, stakeholders, and team members.
• Drive education and adoption of a culture of innovation and continuous improvement by championing best practices in product management and front-end RCM operations.

Benefits

• Ample Time Off for fun and rest
• Work from nearly anywhere in the US
• Time Off to make an impact through volunteering
• Multiple Employee Resource Groups (ERGs)
• Health, Dental, Vision, 401k, HSA, any many other benefits
• Authenticity and Acceptance