Producer Jobs

About The Position

Requirements

• Specialized university degree in a related discipline – Human Resources, Business and/or Computer Sciences.
• 3–5 years of hands-on SAP SuccessFactors functional support experience.
• SAP SuccessFactors experience with knowledge of SF best practices, processes, and methodologies required, certification preferred.
• Strong working knowledge of: Employee Central (required), Recruiting & Onboarding, Performance & Goals (PMGM), Succession, Learning (LMS).
• Experience with Role-Based Permissions (RBP) and workflow configuration.
• Proficiency in data imports, business rules, and basic configuration.
• Experience supporting annual performance cycles and talent processes.
• Understanding of HR data structures and integration concepts.
• Experience with reporting solutions and other HRIS environments required.
• Proven and demonstrable technical and functional proficiency with the SAP Human Capital management Cloud Platform and system, SuccessFactors and module integrations.
• Demonstrated ability to coordinate the implementation of assignments with other business process changes and/or initiative.
• Skilled in overall change management, communication, and implementation of organizational changes.
• Proven ability to adapt to change quickly and to manage multiple priorities.
• Demonstrated ability to collaborate with key stakeholders to develop and document standard operating policies and procedures and develop appropriate training programs.
• Excellent interpersonal, analytical, problem solving, and communication skills (written and verbal in English) and the ability to present information accordingly.
• Proven attention to detail and accuracy.
• Ability to establish and maintain effective business relationships with staff at all levels and be able to work independently, as a team leader and as a team member.

Nice To Haves

• SAP SuccessFactors certification preferred.

Responsibilities

• Serve as primary support contact for end-user inquiries across Recruitment, Onboarding, Employee Central, PMGM, Succession, and Learning.
• In collaboration with the AMS provider, investigate, troubleshoot, and resolve system issues within established SLAs.
• Partner with HR teams to clarify business requirements and recommend system-based solutions.
• Escalate complex technical or integration issues to IT or external vendors as required.
• Maintain documentation (including governance documents and training aids).
• Maintain job requisition templates, offer templates, and onboarding workflows.
• Support candidate status workflows and recruiting permissions.
• Troubleshoot integration points between Recruiting and Onboarding.
• Maintain foundation objects, organizational structures, position management, and business rules.
• Support workflows, event reasons, and data model changes (within approved governance).
• Manage role-based permissions (RBP) in alignment with internal controls.
• Configure and maintain goal plans and performance form templates.
• Support annual performance cycle setup, calibration, and form routing workflows.
• Provide cycle testing and post-launch support.
• Maintain succession data models, talent pools, and nomination methods.
• Support talent review session setup and reporting.
• Support Learning (LMS) implementation activities.
• Troubleshoot user and manager access issues in Learning (LMS).
• Develop and maintain standard and ad hoc reports using SuccessFactors reporting tools (e.g., Story reporting).
• Perform mass data uploads and corrections using import templates.
• Conduct regular data audits to ensure accuracy and compliance.
• Review biannual SuccessFactors release notes and assess business impact.
• Document system changes, configuration updates, and testing outcomes.
• Ensure proper access controls and segregation of duties are maintained.
• Support audit requests and documentation requirements.
• Adhere to HRIS governance standards and data privacy regulations.
• Perform other duties as required in support of Company objectives.

Benefits

• Competitive compensation package, including base salary commensurate with the candidate’s experience, knowledge and skill set.
• Comprehensive benefit package for employees and their eligible dependents.