Pharmacy Technician Jobs

About The Position

Requirements

• Must be at least 18 years old.
• High school diploma or equivalent required.
• Must be working toward licensed technician certification through a certified national program.
• Vaccination certification is required if administering vaccines, as required by law.
• Ability to perform the listed reasoning, calculation, communication, customer interaction, and confidentiality-related tasks.
• Successful completion of a pre-employment drug screen is required for employment.

Nice To Haves

• Previous experience as a pharmacy clerk is preferred.

Responsibilities

• Provide prompt, friendly customer service and make customer interactions positive.
• Handle customer inquiries that do not require a pharmacist’s expertise and judgment.
• Accept written prescription orders and telephone refill requests at the supervising pharmacist’s discretion.
• Contact doctors’ offices to take or request refill prescriptions as needed.
• Gather and maintain accurate patient information required to prepare prescriptions.
• Assist pharmacists in preparing prescription drug products for dispensing.
• Prepare and affix labels to prescription containers and prepare prescriptions for mailing.
• Prepare and submit insurance claims and assist with third-party insurance billing and troubleshooting.
• File dispensed prescriptions and report medication errors to appropriate personnel.
• Order, check in, and stock pharmacy supplies, and log invoices as necessary.
• Perform cash transactions accurately.
• Administer vaccines when allowed by law and when the required certification is held.
• Maintain cleanliness of the pharmacy and dispensing area.
• Protect the confidentiality of customers’ private medical information in accordance with HIPAA.
• Follow statutes and regulations applicable to pharmacy technicians.
• Work with co-workers to support customer satisfaction and a pleasant work environment.
• Assist in other store areas and take on special projects as assigned.
• Maintain personal hygiene and comply with dress standards, Hy-Vee policies, and store guidelines.
• Report to work as scheduled and on time.
• Apply logical and scientific thinking to solve problems involving abstract and concrete variables.
• Perform arithmetic, algebraic, and geometric calculations accurately.
• Compose original correspondence, follow technical manuals, and evaluate technical data.
• Counsel and advise customers and interact professionally with patients, healthcare providers, and team members.
• Maintain discretion and integrity when handling confidential patient information.