Non-Certified Pharmacy Technician
About The Position
The Non-Certified Pharmacy Technician works toward national technician certification while gaining hands-on experience supporting pharmacists in preparing and distributing prescription medications. The role assists with prescription processing, insurance billing, inventory, and customer service, building skills and knowledge for a pharmacy career. It is a fast-paced retail pharmacy position involving multiple tasks throughout each shift, including filling prescriptions, answering telephone calls, and assisting customers. Employment is contingent upon successful completion of a pre-employment drug screen.
Requirements
- Must be at least 18 years old.
- High school diploma or equivalent required.
- Must be working toward licensed technician certification through a certified national program.
- Vaccination certification is required if administering vaccines, as required by law.
- Ability to perform the listed reasoning, calculation, communication, customer interaction, and confidentiality-related tasks.
- Successful completion of a pre-employment drug screen is required for employment.
Nice To Haves
- Previous experience as a pharmacy clerk is preferred.
Responsibilities
- Provide prompt, friendly customer service and make customer interactions positive.
- Handle customer inquiries that do not require a pharmacist’s expertise and judgment.
- Accept written prescription orders and telephone refill requests at the supervising pharmacist’s discretion.
- Contact doctors’ offices to take or request refill prescriptions as needed.
- Gather and maintain accurate patient information required to prepare prescriptions.
- Assist pharmacists in preparing prescription drug products for dispensing.
- Prepare and affix labels to prescription containers and prepare prescriptions for mailing.
- Prepare and submit insurance claims and assist with third-party insurance billing and troubleshooting.
- File dispensed prescriptions and report medication errors to appropriate personnel.
- Order, check in, and stock pharmacy supplies, and log invoices as necessary.
- Perform cash transactions accurately.
- Administer vaccines when allowed by law and when the required certification is held.
- Maintain cleanliness of the pharmacy and dispensing area.
- Protect the confidentiality of customers’ private medical information in accordance with HIPAA.
- Follow statutes and regulations applicable to pharmacy technicians.
- Work with co-workers to support customer satisfaction and a pleasant work environment.
- Assist in other store areas and take on special projects as assigned.
- Maintain personal hygiene and comply with dress standards, Hy-Vee policies, and store guidelines.
- Report to work as scheduled and on time.
- Apply logical and scientific thinking to solve problems involving abstract and concrete variables.
- Perform arithmetic, algebraic, and geometric calculations accurately.
- Compose original correspondence, follow technical manuals, and evaluate technical data.
- Counsel and advise customers and interact professionally with patients, healthcare providers, and team members.
- Maintain discretion and integrity when handling confidential patient information.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
