Non-Certified Pharmacy Technician

Hy-Vee, Inc.•Cedar Rapids, IA
•Onsite

About The Position

The Non-Certified Pharmacy Technician provides prompt, efficient, and friendly customer service while assisting pharmacists with preparing and distributing prescription medications. The role involves gathering and entering patient and prescription information, preparing prescription products and labels, processing insurance claims, and supporting pharmacy inventory and operations. The technician works in a fast-paced retail pharmacy, handles multiple tasks, maintains customer medical information confidentiality, and follows applicable pharmacy laws and company policies. Employment is contingent upon successful completion of a pre-employment drug screen.

Requirements

  • High school diploma or equivalent.
  • Working toward licensed technician certification through a certified national program.
  • Ability to perform logical or scientific thinking to solve problems involving abstract and concrete variables.
  • Ability to perform arithmetic calculations involving arithmetic, algebraic, and geometric calculations.
  • Ability to compose original correspondence, follow technical manuals, interact with people, interview, counsel or advise people, and evaluate technical data.
  • Ability to exert up to 50 pounds of force occasionally and 10 pounds frequently, and to perform the listed physical activities, including climbing, balancing, stooping, kneeling, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions.
  • Visual ability including near and far vision, depth perception, color vision, and field of vision, with or without correction.
  • Willingness to work required night and weekend shifts.
  • Successful completion of a pre-employment drug screen.

Nice To Haves

  • Previous experience as a pharmacy clerk.
  • Vaccination certification, if applicable and required by law.

Responsibilities

  • Provide prompt, efficient, friendly, and helpful customer service to pharmacy customers and other store customers.
  • Answer telephone calls promptly and provide helpful service.
  • Handle inquiries that do not require a pharmacist’s expertise or judgment.
  • Accept written prescription orders and telephoned refill requests at the supervising pharmacist’s discretion.
  • Take refill orders from or contact doctors’ offices.
  • Gather and enter patient and prescription information, and assist in maintaining accurate patient records.
  • Assist pharmacists in preparing prescription drug products for dispensing.
  • Prepare and affix labels to prescription containers and prepare prescriptions for mailing.
  • Prepare and submit insurance claims, assist with third-party insurance billing and troubleshooting, and perform cash transactions.
  • File prescriptions after dispensing and report medication errors to appropriate personnel.
  • Order, check in, and stock pharmacy supplies, and log invoices as necessary.
  • Maintain cleanliness of the pharmacy and dispensing area.
  • Administer vaccines as allowed by law.
  • Follow pharmacy and company policies, store guidelines, applicable statutes and regulations, and personal hygiene and dress requirements.
  • Report to work as scheduled and on time.
  • Assist in other store areas and perform other job-related duties and special projects as needed.
  • Maintain the confidentiality of customers’ private medical information in accordance with HIPAA.
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